Telecaller
2 weeks ago
Lunar Astro, a renowned astrology consulting company, is seeking a telecaller to join our team at our Dehradun location. As a telecaller, you will be responsible for handling course and astrology consultation-related calls from our esteemed clients. This is an excellent opportunity to be part of a dynamic and growing organization that focuses on providing high-quality astrology services.
**Responsibilities**:
- Handle inbound and outbound calls related to astrology consultation and courses offered by Lunar Astro.
- Provide accurate information to clients regarding our astrology services and course offerings.
- Assist clients in selecting suitable courses based on their interests and requirements.
- Address client queries and concerns effectively, ensuring their satisfaction.
- Maintain a high level of professionalism and customer service during all interactions.
- Update and maintain client records and information in the company database.
**Requirements**:
- Excellent verbal communication skills in English (US) language.
- Strong interpersonal skills and the ability to build rapport with clients over the phone.
- Good knowledge and understanding of astrology concepts and terminology.
- Previous experience in a customer service or telecalling role is preferred.
- Basic computer skills to record and update client information accurately.
- Ability to work in a fast-paced environment and handle multiple calls effectively.
- Flexibility to work in rotational shifts, including weekends and public holidays if required.
- Residing in or willing to relocate to Dehradun.
Application Deadline: June 10, 2023
Lunar Astro Human Resources Team
**Salary**: ₹10,000.00 - ₹21,000.00 per month
Ability to commute/relocate:
- Dehra Dun, Uttarakhand: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
**Speak with the employer**
+91 8318138826
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