Tele Caller Executive

3 months ago


Basheerbagh Hyderabad Telangana, India Aptech Ltd Full time

**Location**: Maac Basheerbagh, Hyderabad

**Job Type**: Full-time

**Experience Required**: Minimum 1 year

**Key Responsibilities**:

- **Daily Calls**: Make a designated number of outbound calls each day to prospective students and their families.
- **Admissions Handling**: Provide detailed information about our admission procedures, programs, and courses to potential students.
- **Follow-Ups**: Conduct regular follow-up calls to ensure that all queries are addressed and that the prospective students are well-informed about the admission process.
- **Data Management**:Maintain accurate records of all calls made, including the outcomes and any follow-up required, using our CRM system.
- **Customer Service**: Handle inquiries efficiently and professionally, ensuring a positive experience for all prospective students.
- **Reporting**: Prepare daily and weekly reports on call activities and outcomes for management review.

**Qualifications**:

- Minimum of 1 year of experience as a Telecaller or in a similar role.
- Proficiency in English and Kannada is mandatory.
- Strong interpersonal and customer service skills.
- Ability to handle a high volume of calls daily.
- High level of patience and ability to manage stress.

**Job Type**: Full-time

**Pay**:₹12,000.00 - ₹15,000.00 per month

**Whatsapp on +91 8050917810**

Schedule:

- Day shift

Work Location: In person


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