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Hiring Chat Support Executive Wfh
2 weeks ago
**Responsibilities**:
- Communicating with customers
- Responding promptly to customer inquiries
- Acknowledging and resolving customer complaints
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Providing feedback on the efficiency of the customer service process
- Ensure customer satisfaction and provide professional customer support.
- Ability to stay calm when customers are stressed or upset
**Desired Skills**:
- Written & Communication Skills in English - Advance level
- Comfortable using computers.
- Should have Laptop or PC
- Ability to function with limited supervision
- Exposure to working in night shifts
- Hands on troubleshooting skills - Technology level
- Ability to adapt to situations and changes
- Experience in working under pressure
- Quick leaner
**Job mode**: work from home
**Shift**: Night shift (US Shift)
**Salary**:Negotiable (Depending upon skills)
**Salary**: ₹7,000.00 - ₹12,000.00 per month
Schedule:
- Night shift
- US shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Kolkata, Kolkata - 700014, West Bengal: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Do you write English Fluently?
**Language**:
- English (preferred)
**Speak with the employer**
+91
+91-XXXXXXXXXX
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