Gsa
7 days ago
A Guest Service Associate (GSA) in Food and Beverage (F&B) service is responsible for a number of tasks, including:
- **Greeting guests**: Welcoming guests and escorting them to their tables
- **Serving food and drinks**: Taking and serving orders, and ensuring food and drinks are served according to service standards
- **Setting tables**: Preparing and setting tables for dining, and ensuring they are clean and well-arranged
- **Billing**: Presenting bills to guests, processing payments, and providing change or receipts
- **Cleaning**: Ensuring dining areas are clean, tidy, and well-maintained
- **Following policies**: Following outlet policies, procedures, and service standards, including safety and sanitation policies
- **Up-selling**: Promoting food and beverage offers to maximize sales revenue
- **Handling complaints**: Reporting any complaints, incidents, or other irregularities to management
- **Assisting other outlets**: Assisting other F&B outlets with their operations during peak times or when required
Some skills that a GSA should have include: Good listening skills, Good communication skills, Positive body language, Detail orientation, and Basic knowledge of cuisines and barbecues
Pay: ₹10,000.00 - ₹15,500.00 per month
**Benefits**:
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Night shift
- Rotational shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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