International Voice Process

5 months ago


Jubilee Hills Hyderabad Telangana, India Snow Planners And Builders Full time

We are hiring for **International Voice Process**

Location: Jubilee Enclave, HITEC City, Hyderabad

Qualification: 12th / Graduate

**Experience & Salary**:
Fresher
- 18k Take home, (Excellent communication in English)

Experienced
- Min 8 months in Internaional Customer support
- 28800 Take home

Working:

- 5 Days ( Rotational Week off)

Both side Cab Facility

Excellent Communication in English.

**Roles and Responsibilities**:

- Provide knowledgeable help to customers and go the extra mile in providing the correct details to customer queries.
- Adhere to Service Level Agreement (SLA) deadlines in resolving customer complaints quickly and effectively.
- Collaborate with internal stakeholders such as the product and payments team for faster resolutions.
- Identify and escalate customer requests to managers when there’s a complex issue.

**Interview Rounds**:
HR Screening
Operations Round
Chat Assessment

Pay: ₹18,000.00 - ₹30,000.00 per month

Schedule:

- Evening shift
- Night shift
- Rotational shift

Supplemental pay types:

- Performance bonus

**Experience**:

- International voice process: 1 year (preferred)

Work Location: In person



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