International Voice Process

2 weeks ago

Gachibowli Hyderabad Telangana, India 3G HR SERVICES Full time

Greetings from **3GHR Services...**

We are hiring for **"International Voice Process" for an MNC Company.**

Position:International Voice Process
Exp: Min 1.0 Year
Package: up to 4.2 LPA
Location: Gachibowli, Hyderabad
Qualification: Undergraduate / Graduate
Working Days: 5 Days
Shifts: Rotational (US Shift)

**EXCELLENT COMMUNICATION SKILLS REQUIRED**

**Note**:
**Immediate Joiners Only**
**Documents Mandatory**

**2 Way Cab Facility**
(Under 30 Kms Radius)

**Responsibilities**

**Issue management**:

- Resolve simpler non-technical issues for consumers, partners, clients or internal stakeholders by addressing issues assigned to them through the ticketing systems using process specifications following operating procedures
- May be required to use judgement in defining solutions, adapt existing process and methods to craft alternate solutions, or escalate critical or more complex queries to the next level for resolution

**Query management**:

- Accountable for closing customer inquiries regarding Google products/services, customer's accounts and providing additional clarifications as requested by customers

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹35,000.00 per month

Schedule:

- Monday to Friday
- US shift

Work Location: In person

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