Customer Relationship Executive
2 weeks ago
**Key Responsibilities**:
- **Customer Engagement**: Cultivate strong relationships with prospective students by understanding their needs, addressing their inquiries, and providing personalized guidance on course selection and enrollment procedures.
- **Lead Management**: Manage and nurture leads through the sales pipeline, from initial contact to enrollment. Follow up with leads promptly and persistently to maximize conversion rates.
- **Consultative Selling**: Adopt a consultative approach to sales, understanding the unique requirements and objectives of each prospective student and recommending suitable training solutions to meet their needs.
- **Relationship Building**: Build rapport and trust with prospective students by demonstrating empathy, professionalism, and a genuine interest in their success.
- **Sales Support**: Collaborate with the marketing and sales teams to develop promotional strategies, campaigns, and materials to drive enrollment and achieve sales targets.
- **Documentation and Reporting**: Maintain accurate records of sales activities, customer interactions, and enrollment data in the CRM system. Generate reports and analyze sales performance to identify opportunities for improvement.
**Qualifications**:
- Excellent communication and interpersonal skills,
- Strong negotiation and closing skills, with the ability to overcome objections and achieve sales targets.
- Results-driven mindset, with a passion for exceeding sales goals and driving business growth.
- Ability to work independently and collaboratively in a fast-paced, dynamic environment.
- Proficiency in CRM software and Microsoft Office suite.
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹14,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Yearly bonus
Ability to Commute:
- Singanallur, Coimbatore, Tamil Nadu (required)
Ability to Relocate:
- Singanallur, Coimbatore, Tamil Nadu: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 9566968222
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