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Patient Advisor

2 months ago

Mumbai, India Qi Spine Clinic Full time

Ø Identify valid enquiries of patients calling and fix an appointment with our Clinics in India.

Ø Obtains customer information by answering telephone calls; probing them and fix the first consultation

Ø Ensuring correct information is delivered to patients during their first consultation.

Ø Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that they feel supported and value, Convincing Power

Ø Understand caller’s conditions and empathize helping them with appointments.

Ø Informs Patients by explaining procedures; answering questions; providing information.

Ø Engaging in active listening with callers, confirming or clarifying information and diffusing difficult situations, as needed.

**Salary**: ₹15,000.00 - ₹30,000.53 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 8097990141
- Health insurance

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