Retail Sales Representative
2 weeks ago
**What is D2cecommerce?**
D2C Ecommerce is India’s first multi-D2C brand online platform that sells its own home-grown brands across multiple home and lifestyle categories, including - apparel, cosmetics, beauty, jewellery, accessories, fitness, sports, shoes, bags, books, kitchen, food, auto accessories, electronics, kids and travel packages. Along with selling these products on its own portal, D2CEcommerce also has these items listed on leading e-commerce sites.
**Job Summary**: We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.
**What would be your responsibilities?**
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services
**Requirements and skills**:
- Proven work experience as a Retail Sales Representative, Sales Associate, or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts
- High school degree
- BSc in Marketing or a related field is a plus
**Why should you join D2cecommerce?**
In addition to an attractive compensation package, you own a piece of the company through ESOPs. Also, you will have the opportunity to take up a role in a rapidly growing, highly disruptive organization, and shape the face of e-commerce for the future.
**Salary**: ₹144,000.00 - ₹240,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Quarterly bonus
- Yearly bonus
Ability to commute/relocate:
- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work (preferred)
- Retail sales (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
- Health insurance
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