Customer Support Executive
3 months ago
Immediate Hiring for Customer Support Executive
Location: JP Nagar, Bangalore
Experience: 0.6 - 2 years
CTC: Upto 25,000
**Company Description**:
**Responsibilities**:
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and
interactive communication
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
**Requirements**:
- Any Graduate degree.
- Regional Languages (Kannada, Tamil, Telugu, Hindi) mandatory.
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
**CTC & Other Benefits Details**:
- CTC Range upto 3,00,000 per Annum
- 30 Annual leaves + 20 Govt Holidays
- Long vacation during new year
- Laptop and Phone Provided
- PF, Health Insurance, Team Lunches
- Great job satisfaction
- Immense learning & personal development
In case of any further query, please feel free to contact.
Thanks and Regards
Lavanya RB
Senior HR-Executive
Phone No: 9620695219
**Benefits**:
- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Internet reimbursement
- Leave encashment
- Provident Fund
Schedule:
- Day shift
Application Question(s):
- What is your current CTC?
**Education**:
- Bachelor's (required)
**Language**:
- Hindi (required)
Work Location: In person
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