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Jr. Counselor

2 months ago

Pune, India Silica Institute Full time

Requisites (Core competencies / Skills)
- Focused on achieving Targets
- Good English Communication Skills.
- Knowledge of Excel / Google Sheets
- Good at working in a Team
- Strong focus on Customer Service
- Strong interest in providing guidance & counseling
- Ability to convince students and parents

**Responsibilities**:

- Counsel enquiries to convert into admissions.
- Provide detailed guidance about careers and courses to prospective enquiries
- Solve customer concerns / answer queries to convert into an admission.
- Make calls to enquiries and make them walk-in into the center
- Conduct counseling sessions on Zoom & Google Meet.
- Handle walk-ins and counsel them to convert into admissions (remove for WFH)
- Follow the counseling procedure for successful conversions
- Participate in marketing activities, wherever required.

**Salary**: ₹19,000.00 - ₹20,000.00 per month

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Telecounseling: 1 year (preferred)

**Speak with the employer**
+91 8433935126
Application Deadline: 01/07/2023
Expected Start Date: 01/07/2023

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