Front Office Executive
6 months ago
**Job Summary**:
The front office executive plays a crucial role in providing exceptional customer service and ensuring smooth operations at the front desk or reception area. This position involves handling a variety of administrative and customer-facing tasks to create a positive and professional impression of the organization.
**Responsibilities**:
**Reception Duties**:
Greet and welcome visitors, clients, and guests with a friendly and professional demeanor.
Manage incoming calls, redirecting them to the appropriate departments or individuals.
Respond to inquiries and provide accurate information about the company's products, services, and general queries.
**Administrative Support**:
Maintain a neat and organized reception area, ensuring a welcoming environment.
Manage and distribute incoming and outgoing mail and packages.
Schedule appointments, meetings, and conference rooms as required.
**Customer Service**:
Handle customer complaints and resolve issues in a polite and timely manner.
Assist customers with their inquiries, guiding them through the necessary processes.
**Data Entry and Record-Keeping**:
Maintain accurate records of visitors, calls, and appointments using appropriate software.
Enter and update customer information and other relevant data in the database.
**Coordination**:
Collaborate with various departments to ensure seamless communication and workflow.
Assist with organizing events, meetings, and conferences as needed.
**Technology and Communication**:
Utilize office software and tools effectively for daily tasks and communication.
**Security and Safety**:
Maintain strict access control protocols to ensure the safety and security of the premises.
Adhere to security procedures and report any suspicious activities promptly.
**Required skills**:
1. Education Qualification : min qualification Graduation
2. Age Limit: 21-28
4. Fresher and Experienced Persons Required
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹180,000.00 - ₹216,000.00 per day
Ability to commute/relocate:
- Visakhapatnam, Andhra Pradesh: Reliably commute or planning to relocate before starting work (required)
**Language**:
- English, Telugu, Hindi (preferred)
**Speak with the employer**
+91 8712655518
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