Executive

3 weeks ago

Mumbai, India Tata AIA Life Full time

**Job Description
**A. **Position Overview
Position Title

Executive DSF Support

Department

DSF Support

Grade

Executive

**B. **Organizational Relationships
Reports to Direct

Sr. Mgr

Supervises

**C. **Job Dimensions
- Ability to handle and manage the Campaign implementation process and requirements for DSF.
- Work with multiple teams like Sales, BIU, Training, F&A, POS & other stake holders to deliver the campaign as per the stipulated timelines.
- Prepare and finalise the MIS requirements from a DSF/ Field Experience, User information and risk mitigation perspective.
- Strong work ethics demonstrated ability to interface effectively with diverse groups.

Geographic Area Covered

Pan India

Stakeholders Internal

DSF Sales, BIU, Call Centre, Training, HO Operations, Branch Operations, IT, Finance & Accounts etc.

**D. **Key Result Areas
**Campaign Management / Business Analyst
- Good Understanding of life insurance products and campaign implementation process
- Map & allocate the campaign leads to sales team as per plan
- Prepare comprehensive MIS encompassing all campaigns
- Monitor Key Business metrics and continuously work to improve the campaign efficacy.
- Ability to understand sales needs and provide complete requirements in detail across all systems
- Ability to understand the lead requirements across all stake holders & deliver as per agreed timelines
- Ability to drive campaign implementation in co-ordination with various stakeholders
- Manage Stakeholders and thereby ensuring expected results are delivered on-time.
- Tracking all campaigns and ensuring the optimal utility of leads by sales team.
- Co-ordination with Business Users from various functions including VYMO team, BIU team, training, Sales team, for ensuring acceptance of the delivered solution.

**E. **Skills Required
**Technical
**Behavioral *
**Level 1
**Level 2
**Level 3
Interpersonal skills

y

Communication skills

Y

Creative thinking skills

Y

Supervising/Leadership skills

Teamwork Skills

Y

Influencing skills

Y

Relationship Building skills

Y

Decision making skills

Y

Excellent written and verbal communication

Excellent in MS office(ppt, excel, word)

**F. **Incumbent Characteristics
**Essential
**Desired
Qualification
- Graduate

Experience

3 to 7 years of experience in managing MIS delivering Lead campaigns

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