Process Expert-australian Payroll

7 months ago

Kochi, India Alight Full time

Our story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Our Values:
Champion People - be empathetic and help create a place where everyone belongs.

Grow with purpose - Be inspired by our higher calling of improving lives.

Be Alight - act with integrity, be real and empower others.

It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

**Role summary**

To process Australian payroll and HRIS tasks/activities by meeting the obligations such as TAT & accuracy levels as specified.

To provide an effective and efficient Australian payroll and/or HRIS service to customers, ensuring the accurate and timely payment of their employees’ salaries.

Respond to requests, queries and complaints from external customers in a friendly and efficient manner so as to enhance customer loyalty.

To own all training related requirements e.g. TNA/TNI, creating training calendars, conducting PKTs, deploying training plans and conducting delivery for the aligned team

To own all process documents (OLR / DWI) maintenance and updating on a regular basis for the process

**Main responsibilities**

**Production**
- Responsible for processing Australian payrolls and HR tasks and meeting targets given for the same
- Responsible for second level verification of data if required
- Responsible For Timely Escalation Of Production Related Issues
- Responsible For Maintaining Accuracy
- Updating Process Related Reports and Documents as required
- Being the Subject Matter Expert at process and assisting team members
- Responsible to updating DWIs & OLR as necessary
- Responsible to conduct RCA of internal errors and issues
- Responsible to conduct on job trainings for new hires and refresher trainings for tenured employees
- Executing & driving process improvements and innovations

**Compliances**
- Following ISMS Compliance Of The Team
- Adhering To Company Policies, Rules And Regulations
- Following Quality Processes Thoroughly - Checklists, Standards Etc. On Process
- Adhering to Work Timings, Leave Schedules

**Key experience**
- Graduate from any stream / Diploma Holder
- PC Literacy - Word & Excel (Intermediate Level)
- Keen aptitude and exposure to conduct process training. Must have an Intermediate trainer Capability per SCM
- Good technical knowledge of Australian payroll and payroll systems ,must have Intermediate rating on SCM
- 5+ years of experience in end to end Australian payroll is mandatory

**Benefits**:
We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.

the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

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