Prisma Access(Sase

2 weeks ago

Bengaluru, India Connexial Digital Technology Full time

**Job Description**:
**What you'll be doing**

The primary role of the Service Engineer (L3) - Prisma Access (SASE) is use of expert knowledge and industry best practices to investigate tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems.

This position uses considerable judgement and independent analysis within defined policies and practices. Applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions.

**Required Experience**:

- Typically requires 7-10 years of related experience with a bachelor’s degree or equivalent
- Solid experience in supporting Prisma Access or equivalent cloud-delivered security SASE technologies.
- Working knowledge on implementing policy tuning and optimization for Prisma Access or equivalent cloud-delivered SASE technologies
- Experience with network firewalls, and troubleshooting network infrastructure security products and services, and provide an excellent customer experience.
- Working knowledge on remote user access technologies, including IPSec VPN, SSL VPN, Explicit Proxy, ZTNA, SWG Proxy.
- Experience of Sandbox (Wildfire), FwaaS & DLP.
- Knowledge on TLS / SSL Protocols
- Knowledge on Next-Generation Firewall capabilities, configuration, and deployment including Panorama, User-ID, App-ID, Threat Prevention, URL Filtering, CASB, DLP, SSL Decryption.
- Intermediate knowledge / hands-on experience on Security aspects, such as WAFs, Bot Management, Rate Limiting, Zero Trust
- Demonstrated working knowledge of ITIL processes
- Additional experience on Cisco FirePOWER / ASA, Checkpoint, Juniper, Fortinet products a plus
- Palo Alto Certifications PCNSE, PCNSA are mandatory
- Security certifications like CCIE, CCNP, JNCIE etc. will be a plus
- Ability to communicate and work across different cultures and social groups
- Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey

**Key Roles and Responsibilities**:

- Ensure that assigned security infrastructure at the client site is configured, installed, tested, and operational
- Ensure that the remediation of events meets client security standards and is executed in a timely fashion, in accordance with pre-set SLA/SLO’s
- Ability to create an advanced security centre of excellence within our delivery centre, and then leverage this to provide training and mentorship to more junior engineers in the team
- Become familiar with the client's environment and security posture
- Work with clients, their vendors and other NTT managed services groups to drive remediation actions and the implementation of compensating controls
- Create client facing summary analysis and required reports regularly
- Participate in client facing meeting with stakeholders and deliver analysis and reporting
- Make recommendations to stakeholders on potential projects and processes that can be implemented to improve the security posture of the client
- projects independently with limited supervision

About Company

Welcome To **Connexial Digital Technology LLP**

Connexial is renowned for providing the best recruitment, staffing, and payroll outsourcing, and other job-related services in India. However, our vision extends further than this. We intend to be the go-to option for staff augmentation services in every nook and corner. Owing to this vision of ours, we have established our recruitment, staffing, and payroll outsourcing in Mumbai. We offering support for hiring PAN India basis.

We are focused industry and domain: IT & ITeS | IT Services | IT Product Development | R&D Centre | IT Captive | Tech Startups | BFSI | Consulting Firm | Bulk Hiring | BOP & KPO | Digital Marketing

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