Customer Support Executive

1 month ago


Lucknow, India CODEVISER Full time

Handle Inbound and Outbound calling for customer service.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive
- Provide accurate, valid, and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits
- Conduct follow-ups to ensure complete resolution of issues.
- Keep records of customer interactions and process customer accounts.
- Follow communication procedures, guidelines, and policies.
- Take the extra mile to engage customers.
- Good knowledge of Computer

**Salary**: ₹8,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

COVID-19 considerations:
yes

Ability to commute/relocate:

- Lucknow, Lucknow - 226001, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)



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