Hostel Warden

3 weeks ago

Electronic City Bengaluru Karnataka, India Silver sky co living Full time

A hostel warden plays a crucial role in overseeing the day-to-day operations of a hostel, ensuring the well-being and safety of its residents, and maintaining a conducive living environment. Here's a comprehensive job description for a hostel warden:
**Responsibilities**:

- **Resident Management**:

- Welcome new residents, assist with check-in procedures, and provide orientation to the hostel facilities and rules.
- Maintain a positive and respectful atmosphere among residents, mediating conflicts or issues as they arise.
- Keep track of resident records, including check-in/out dates, payments, and emergency contact information.
- **Safety and Security**:

- Monitor security systems and procedures to ensure the safety of residents and the property.
- Respond promptly to emergencies, including medical incidents, fire alarms, or security breaches.
- Enforce hostel rules and regulations to maintain a secure and orderly environment.
- **Facility Management**:

- Oversee the cleanliness and maintenance of hostel facilities, including common areas, dormitories, bathrooms, and outdoor spaces.
- Coordinate repairs and maintenance tasks with maintenance staff or external contractors as needed.
- Conduct regular inspections to identify any safety hazards or maintenance issues.
- **Administrative Tasks**:

- Manage hostel finances, including collecting rent payments, maintaining financial records, and processing expenses.
- Keep accurate records of resident occupancy, maintenance requests, and any incidents or complaints.
- Assist with hostel reservations, bookings, and check-out procedures.
- **Community Engagement**:

- Foster a sense of community among residents by organizing social events, activities, or outings.
- Provide support and guidance to residents, offering advice or referrals for local services or resources.
- Act as a point of contact for residents, addressing their concerns, questions, or feedback.
- **Communication and Reporting**:

- Communicate regularly with hostel management, reporting on any significant issues, incidents, or maintenance needs.
- Maintain open lines of communication with residents, keeping them informed of any changes or updates related to hostel operations.
- Prepare regular reports on occupancy rates, maintenance activities, and resident feedback.

**Requirements**:

- **Experience**: Prior experience in hostel management, hospitality, or a related field is preferred.
- **Communication Skills**: Excellent verbal and written communication skills are essential for interacting with residents, staff, and management.
- **Organizational Skills**: Strong organizational abilities are necessary for managing administrative tasks, scheduling maintenance, and keeping accurate records.
- **Problem-Solving Abilities**: The ability to think quickly and resolve conflicts or emergencies effectively is crucial in this role.
- **Customer Service Orientation**: A friendly and approachable demeanor is important for providing support and assistance to residents.
- **Flexibility**: Hostel wardens must be willing to work irregular hours, including evenings, weekends, and holidays, to ensure coverage and respond to emergencies.

By fulfilling these responsibilities and requirements, a hostel warden contributes to creating a safe, welcoming, and well-managed environment for residents, fostering a positive living experience within the hostel community.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹323,414.05 - ₹1,570,353.99 per year

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Food provided
- Internet reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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