Customer Support Associate
1 month ago
**Roles and Responsibilities**
- Resolve the customer concern to be in line with standards defined basis client policies and guidelines.
- Make decisions according to the defined Policies and Procedures with High level of accuracy
- Responsible to deliver high quality and productivity results that meet the identified targets.
- Strong ability to multitask and take fast decisions independently
- Maintains composure and patience with customers
- Energetic, friendly and approachable individuals who that understand the importance of great customer service
- Correctly follow Flows and implement different quality standards/definition documents
- Be responsible to deliver a high quality, customer-driven, support service resolving customer enquiries at the first point of call wherever possible.
- Demonstrates confidence and willingness to resolve customer requests or queries.
- Maintain and improve Customer Satisfaction by delivering against those initiatives that have been identified as crucially important during each and every customer support engagement
- Ability to assess customer sentiment at all stages during the communication, to take the lead in escalating an issue on behalf of the customer and to arrange for a supervisor to mediate in the interaction if deemed necessary by you or if requested by the customer.
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹14,000.00 - ₹19,000.00 per month
**Benefits**:
- Flexible schedule
- Health insurance
- Provident Fund
Schedule:
- Evening shift
- Night shift
- Rotational shift
- US shift
Supplemental pay types:
- Performance bonus
- Shift allowance
Ability to commute/relocate:
- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Language**:
- English (required)
- Hindi (preferred)
**Speak with the employer**
+91 7678194131
- Health insurance
-
Customer Support Associate
1 month ago
Gurugram, Haryana, India ONIQ SERVICES PRIVATE LIMITED Full timeHiring for Customer support associate Location - Gurugram Haryana Salary - 26000 to 30000 Roles and Responsibilities - Associate need to handle calls or chat from customer and have to resolve the queries and complaints of customer. Min Qualification - Graduate **Salary**: ₹22,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance -...
-
Csa (Customer Service Associate)
4 weeks ago
Gurgaon District, Haryana, India SalaryBox Full timeAn outstanding customer support executive should possess a proven track record of successful customer service and management skills. **Responsibilities**: - Attending training sessions to grow knowledge of products and to develop customer service skills. - Resolving customer inquiries. - Identifying customer needs. - Forwarding and escalating inquiries to...
-
Customer Support Associate
4 weeks ago
Gurugram, Haryana, India INK IT SOLUTIONS Full timeWe're hiring Customer Support Associate for Gurgaon (Remote) location with minimum 06 month to 2 years of experience in Customer support International BPO Process. Notice Period: immediate joiners only **Job Types**: Full-time, Permanent Pay: ₹10,416.19 - ₹25,597.53 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Monday to...
-
Customer Support Associate
1 month ago
Gurugram, Haryana, India Kareer Hubb Full timeCustomer Support Associate Kannada / Marathi Language upto 4 LPA **Call Ankush : 9650005226** **Job Types**: Full-time, Fresher Pay: ₹17,000.00 - ₹25,000.00 per month **Benefits**: - Leave encashment - Provident Fund Schedule: - Day shift - Morning shift Supplemental pay types: - Yearly bonus **Education**: - Higher Secondary(12th Pass)...
-
Customer Service Associate Ii
2 months ago
Gurgaon District, Haryana, India Jobs for Humanity Full timeCompany Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ,...
-
Customer Support Associate
2 weeks ago
Pune District, Maharashtra, India Talenta Manpower Services Full time_Greetings!!_ Hiring Customer Support Associate for our MNC client. Looking for UG/Graduate with minimum 1 year of international voice experience. One year of international voice experience is mandatory. Salary-up-to - 4.2LPA- (27k in hand) Shifts: Rotational Location: Yerwada Looking for immediate joiners only. **Contact Person - HR Alfiya:...
-
Customer Support Associate
4 weeks ago
Gurugram, Haryana, India Cenus Consulting Full time**Profile - Customer Support Associate (Voice Process)** **Work from Office** **Domain** - BPO **Location - **Gurgaon, Haryana - Must be a Graduate - Comfortable in rotational shifts - Good in English and Hindi Communication **Salary 20k - 28k CTC Per month** **Excellent Communication Skills.** For Further Queries call 8982239549 **Salary**:...
-
Customer Support Associate
2 weeks ago
Pune District, Maharashtra, India Talenta Manpower Services Full time_Greetings!!_ Hiring Customer Support Associate for our MNC client. Looking for: - UG with minimum 6 months of experience - Graduate freshers - Excellent communication skills - Should be okay with night shifts Salary-up-to - 2.80LPA Shifts: US Location: Hinjewadi, Pune Looking for immediate joiners only. **Contact Person - HR Maaz - 9373568988/ HR...
-
Customer Support Associate
1 month ago
Gurugram, Haryana, India Cenus Consulting Full time**Profile - Customer Support Associate (Blended Process)** Domestic / International Process Work from Office **Domain** - BPO **Location**: - Sector 18, Gurgaon, Haryana - Must be a Graduate - Comfortable in rotational shifts **Excellent Communication Skills.** **Qualifications** - Strong interpersonal and communication skills - Experience in customer...
-
Customer Support Associate
4 weeks ago
Gurugram, Haryana, India Cenus Consulting Full time**Profile - Customer Support Associate (Blended Process)** Domestic / International Process Work from Office **Domain** - BPO **Location**: - Sector 18, Gurgaon, Haryana - Must be a Graduate - Comfortable in rotational shifts **Excellent Communication Skills.** **Qualifications** - Strong interpersonal and communication skills - Experience in customer...
-
Customer Support Associate
1 month ago
Gurgaon, India Recruit kart private limited Full time**Job title: Customer Support Associate** **Qualifications**: - Minimum 12th pass out - Have good communication skills **Salary**: - 1st month 16,000/month - 2nd month onwards 18,000/month **Time: Day shift ( Rotational shift )** **Job location: Gurgaon** **Working days: 6** **Company: Vcosmos** **Job Types**: Full-time, Fresher **Salary**: From...
-
Associate Iii, Sales Support
4 weeks ago
Gurgaon District, Haryana, India Xerox Full timePress space or enter keys to toggle section visibility - City- Gurgaon- State/Province- Haryana- Country- India- Department- Sales Support- Date- Thursday, April 6, 2023- Working time- Full-time- Ref#- 20022612- Job Level- Individual Contributor- Job Type- Experienced- Job Field- Sales Support- Seniority Level- Associate**Description & Requirements**: Press...
-
Customer Support Associate
1 month ago
Gurugram, Haryana, India Cenus Consulting Full time**Profile - Customer Support Associate** **Work from Office** **Domain** - BPO **Location - **Gurgaon, Haryana - Must be a Graduate - Comfortable in rotational shifts - Good in English and Hindi Communication **Salary 20k - 30k CTC Per month** **Excellent Communication Skills.** For Further Queries call 8982239549 **Salary**: ₹20,000.00 -...
-
Customer Success Associate
5 days ago
Gurgaon District, Haryana, India SPZ Solutions Pvt. Ltd Full time!! Urgent Hiring !! Hiring !! Hiring !! Hiring !! **Freshers** and Experienced both are considered. Job Title : Customer Success Associate (Flipkart) Should have minimum 6 months experience in BPO,Freshers also considered. **Should be proficient in spoken and written English **& Hindi Location : Work from office (Gurgaon Location) Salary : Between...
-
Customer Support Executive
3 weeks ago
Gurgaon District, Haryana, India edutinker Full time**Requirements and Skills**: Strong working knowledge of the Microsoft Office Suite products **(MS Word and Excel etc.)** - Experience as a Customer Support Specialist or similar CS role - Familiarity with school ERP domain - Experience in using help desk software and remote support tools - Excellent communication and problem-solving skills - Multi-tasking...
-
Customer Support Associate
18 hours ago
Gurgaon, India PartsAvatar.ca Full time**Note: This is a Work From Office in Gurgaon, Haryana job opportunity.** **Job Title**: Technical Support Associate **Job Type**: Full - Time **Job Location**: Sector-44, Gurugram, Haryana-122003 **Shift Timings**: Canada Shift Timings (Evening & Night Shift) **Job Requirements**: - Graduate (Any) - A team-player mentality who thrives in a...
-
Customer Support Executive
1 month ago
Gurgaon District, Haryana, India Wrixty Services Full timeGurugram Online Chat-Sales and Tele-Sales job opening with Top BPO. Location - Gurgaon. Call to HR for fix your Interview - Ms. Kiran Education: Under-Graduate/Graduate Experience: Fresher/Experienced Work from Office job Shift: - 9 AM to 6 PM - 10 AM to 7 PM - 12 PM to 9 PM Working days: 6 Days Week-Offs: Rotational week-offs - Experience- 1 - 4...
-
Customer Support Executive
4 weeks ago
Gurgaon District, Haryana, India Mythiksha School Pvt Ltd Full timeRole: - Customer support and Inside Sales Executive Experience: - Fresher or experienced Location: - Bangalore, Delhi, Gurgaon **Salary**: - 12k to 20k Excellent communication **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹16,000.00 - ₹27,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day...
-
Customer Service Associate Ii-consumer
4 weeks ago
Gurgaon District, Haryana, India FIS Global Full time**Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: General Equivalency Diploma **Travel Percentage**: 0% **Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and...
-
International Customer Support
1 week ago
Gurgaon District, Haryana, India G R Management Full timeElite Business Solution is hiring for multiple International Customer Support. - Rotational shifts and offs - 9 hours of shift - Immediate joiners required - Salary upto 33 K CTC. **Job Types**: Full-time, Permanent, Fresher Pay: ₹28,000.00 - ₹33,000.00 per month **Benefits**: - Health insurance - Paid sick time - Provident Fund Schedule: - Day...