Service Technician
4 months ago
Education : ITI /Diploma Electrical
Experience : 1 to 2 yrs
**Job brief**
We are looking for a self-starter Field Service Technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.
**Responsibilities**:
- Providing service and customer support during field visits or dispatches
- Managing all on site installation, repair, maintenance and test tasks
- Diagnosing errors or technical problems and determining proper solutions
- Produce timely and detailed service reports
- Document processes
- Operate vehicle in a safely manner and use field automation systems
- Follow all company’s filed procedures and protocols
- Cooperate with technical team and share information across the organisation
- Comprehend customer requirements and make appropriate recommendations/briefings
- Build positive relationships with customers
- Petrol allowance will be given according to per Kilometer._
**NOTE- CANDIDATE MUST HAVE BIKE WITH LICENSE**
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Internet reimbursement
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Experience**:
- total work: 1 year (required)
License/Certification:
- Do you have your own bike with license? (required)
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