Customer Care Executive
3 weeks ago
Relaying extensive product information to customers.
- Closing sales for the company.
- Filing customer records, including contact information, purchases and billings.
- Conducting surveys and writing reports based on customer feedback on products and services.
- Providing customers with clear instructions to resolve issues.
- Rerouting customer calls to other departments when advanced solutions are needed.
- Managing orders and ensuring their prompt delivery.
**Requirements**:
- A bachelor’s degree in administration or a related field.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Knowledge of CRM systems.
- Computer skills.
**Salary**: ₹10,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Zirakpur, Punjab: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
**Speak with the employer**
+91 7986601060
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