Post Term
3 weeks ago
Job Location
- Ahmedabad, India
- Experience (in Years)
- 10 - 18
- Job Type
- Full Time
**Job Description**:
As a Director you will
- Understand customer contact preferences across channels, connect timings and content to develop dialler strategies and omnichannel customer acceptance journeys across calling, whatsapp, LK App, portal etc.
- Champion customer needs across the organization to ensure cohesive, seamless execution across acceptance and fulfilment, driving conversion rates and championing digitization of KYC, loan agreement and signing processes
- Establish process excellence through extreme digitization and process transformation, driving process efficiency through structured problem solving in partnership with analytics teams
- Work closely with product management and UX to establish key product requirements based on customer and market feedback and ensure end-to-end customer experiences are compelling, intuitive, and highly personalized
- Partner with Finance, Analytics and Data Science to define and measure success and forecast business impact
**What we are looking for**
- Domain knowledge - An individual who has led post terms team in past, has experience with a fair understanding of compliance and regulatory framework
- A digital mindset - Extreme digitization of processes, gamification of offers, bot-based negotiations should be how you challenge the status quo
- Data & Analytics driven - Knowing metrics which drive the business, knowing your numbers and problem solving organization wide challenges are what drive you
- Customer Obsession - Given this role leads multiple customer touchpoints, an obsessive mindset towards improved customer experience and digital journeys is critical for success
- Structured Thought Process - The ability to see the big picture, break down the problem is smaller solvable components, RCAs and bringing it together to an optimal solution is a fundamental skill requirement
**About Company****:
Upman Placements is a firm of Researcher & Recruitment Specialists. The company started life in 2002 in India as a recruitment specialist firm. The company has built a stellar reputation for high ethical standards, a specialized focus and unparalleled service. Emerged As one of the only truly global specialized staffing firms focusing exclusively in professional positions for our clients spread across more than 20 countries with a sizable presence across industry levels. With footprints in competitive markets of India, Europe, United Kingdom, Middle East, Singapore, Malaysia, Philippines, Indonesia, Brunei and East & Central African countries.
-
Lead - Post Sales
4 hours ago
Ahmedabad, India Livspace Full timeAs a 'Lead-Post Sales' you would be responsible for handling the customer complaints, reconciling to the best possible extent in the interests of the client as per Livspace warranty policy towards delivering exceptional customer experience. To achieve the overall business goal of being the top gadget brand with an array of amazing products and world-class...
-
Client Service Executive/associate- Post Sales
4 weeks ago
Ahmedabad, India Saanvi Nirman Full timeClient Service Executive/Associate is responsible to manage customer/client queries and complaints. To oversee - post-sale procedure, MIS Preparation, database management (record keeping system). Maintaining a positive, empathetic, and professional attitude towards customers/clients at all times. Assisting the customers in financial terms and their...
-
Lead - Post Sales
23 hours ago
ahmedabad, India Livspace Full timeJob Description As a 'Lead-Post Sales' you would be responsible for handling the customer complaints, reconciling to the best possible extent in the interests of the client as per Livspace warranty policy towards delivering exceptional customer experience. To achieve the overall business goal of being the top gadget brand with an array of amazing...
-
Lead - Post Sales
5 hours ago
ahmedabad, India Livspace Full timeAs a 'Lead-Post Sales' you would be responsible for handling the customer complaints, reconciling to the best possible extent in the interests of the client as per Livspace warranty policy towards delivering exceptional customer experience. To achieve the overall business goal of being the top gadget brand with an array of amazing products and world-class...
-
Lead - Post Sales
22 hours ago
Ahmedabad, India Livspace Full timeAs a 'Lead-Post Sales' you would be responsible for handling the customer complaints, reconciling to the best possible extent in the interests of the client as per Livspace warranty policy towards delivering exceptional customer experience. To achieve the overall business goal of being the top gadget brand with an array of amazing products and world-class...
-
Lead - Post Sales
18 hours ago
Ahmedabad, India Livspace Full timeAs a 'Lead-Post Sales' you would be responsible for handling the customer complaints, reconciling to the best possible extent in the interests of the client as per Livspace warranty policy towards delivering exceptional customer experience. To achieve the overall business goal of being the top gadget brand with an array of amazing products and world-class...
-
Cmhs Post-doctoral Fellow
5 days ago
Ahmedabad, Gujarat, India Indian Institute of Management Ahmedabad Full time**CMHS Post-Doctoral Fellow** The Centre for Management of Healthcare Services (CMHS) is one of the oldest centres at the Indian Institute of Management Ahmedabad (IIMA). The Centre was set up in June 2004 in recognition of IIMA’s contributions to the health sector in the past and the need to strengthen the management of the health sector in the...
-
Executive-revenue & Operations
4 weeks ago
Makarba, Ahmedabad, Gujarat, India Lendingkart Full timeDepartment - Strategic Initiatives - Job posted on - Jun 28, 2023 - Employment type - Onroll **Skillset needed** - Thorough understanding of the post terms processes. - Understanding of various internal dashboards. - Stakeholder management through the post terms process/funnel. - Problem solving capabilities. - Strong communication skills. - MS Excel...
-
Content Writer
1 month ago
Ahmedabad, India Foursis Technical Solutions Full timeDevelop content strategy aligned with short-term and long-term marketing targets - Collaborate with marketing and design teams to plan and develop site content, style, and layout - Create and publish engaging content - Edit, proofread and improve writers’ posts - Liaise with content writers to ensure brand consistency - Optimize content according to SEO -...
-
Procurement Executive
1 month ago
Ahmedabad, India Adroit HRS Full timeAhmedabad | Job Code : AHRS1398 - Researches and compares suppliers, goods, and services. - Select the most suitable suppliers in terms of reliability, product quality, and cost-efficiency. - Monitor and determine inventory levels and purchase needs. - Request cost proposals and negotiate contracts and prices. - Resolving supply, quality, service, and...
-
Growth Marketing Manager
2 months ago
ahmedabad, India MyCityAhmedabad Full timeQualification: Any Graduate Or Post Graduate with Marketing Specialization.Experience: 2+ Years. Salary: No bar for right candidate. Skills: Excellent verbal and written communication skills, with the ability to explain complicated concepts in clear and concise terms. Ability to work on multiple tasks without sacrificing quality. Ability to...
-
Digital Marketing Manager
2 weeks ago
Ahmedabad, India Adani Realty Full timeAnalyzing ads through google analyticsPlan and execute campaigns on social media platforms, E-mail marketing and SMS marketing. Maintain and operate organic posts on all social media platforms in daily basis Partner closely with the product development, Sales and technical terms to drive the platform effectively Deliver campaign and daily data analytics...
-
Digital Marketing Manager
2 weeks ago
Ahmedabad, India Adani Realty Full timeAnalyzing ads through google analyticsPlan and execute campaigns on social media platforms, E-mail marketing and SMS marketing. Maintain and operate organic posts on all social media platforms in daily basis Partner closely with the product development, Sales and technical terms to drive the platform effectively Deliver campaign and daily data analytics...
-
Operational Specialist
5 days ago
Ahmedabad, India Can Ends Group Full timeThe Operations Specialist must be aware of Preparing EXIM Documentation such as :Pre shipment and Post shipment.1. Finalisation of Bill of Lading2. Preparing Export Invoice & Packing list on Excel and Tally Prime3. Prepare Country of Origin certificate Online through Portals.4. Other specialization certificate - Health and legalization from chamber of...
-
Event Planner
1 month ago
Ahmedabad, India ASHISH PATOLA ART Full timeResponsibilities for Event Planner Manage all aspects of an event from pre-planning, determining resource needs, pre-event marketing, and on-site coordination, to post event follow up Order supplies needed for events and ensure items arrive in a timely fashion Assist in site and vendor selection and negotiating the best possible rates and terms Develop...
-
Purchase Coordinator
4 weeks ago
Ahmedabad, India Adroit HRS Full timeAhmedabad | Job Code : AHRS1490 - Excellent verbal and written communication skills. - Excellent active listening, negotiation, presentation abilities, Analytical skills & Persuasion skills - Understanding of vendor behaviors and industry trends - Good computer literacy - Ethical behavior **Responsibilities**: - Identification of all requirements in...
-
Marketing Executive
5 days ago
ahmedabad, India Corporate Resources Full timeJob Description Assisting the brand team with various stakeholders, creative work and content curation for various offline and online marketing activities. Setting clear marketing goals (short-term and long-term) and regularly monitoring and evaluating their performance Be organized and up to date...
-
Inside Sales Executive
1 month ago
Ahmedabad, India Sudarshan CADD Full timeInitiate lead/demand generation strategies that include inbound/outbound sales and marketing campaigns and initiatives for domestic/international market for engineering services. Cold calling communication. Identify new opportunities within the existing market, cultivate, develop, and manage client relationships with strategic partners in the engineering...
-
Sales & Marketing Representative
4 weeks ago
Ahmedabad, India Swati Procon Full timeProviding guidance and assisting buyers in purchasing property for the right price under the best terms. - To handle walk-in customers at the Site Office. - Assist residential/corporate customers with real estate requirements. - Accompany customers for site visits and coordinate pre/post site visits. - Should have a creative and result-oriented approach to...
-
Inside Sales Executive
4 weeks ago
Ahmedabad, India Sudarshan Cadd Technologies Private Limited Full time1.Initiate lead/demand generation strategies that include inbound/outbound sales and marketing campaigns and initiatives for domestic/international market for engineering services. 2.Cold calling communication. 3.Identify new opportunities within the existing market, cultivate, develop, and manage client relationships with strategic partners in the...