Digital Initiative

1 week ago


Chennai Tamil Nadu, India Saaki Argus & Averil Consulting Full time

**Roles and Responsibilities**:
You will play a pivotal role in driving the digital transformation agenda of [Company Name]. In collaboration with cross-functional teams, you will be responsible for conceptualizing, planning, and executing digital initiatives to enhance customer experience, streamline operations, and drive business growth

**Digital Strategy Development**:

- Formulate and execute the digital strategy aligned with business objectives and market trends.
- Identify opportunities for digitization across various business functions.

**Product Development and Innovation**:

- Lead the development of new digital products and services, ensuring they meet customer needs and comply with regulatory requirements.
- Stay abreast of emerging technologies and fintech trends to drive innovation within the organization.

**Cross-functional Collaboration**:

- Collaborate with IT, Marketing, Operations, and other relevant departments to ensure seamless integration of digital initiatives.
- Foster a culture of innovation and digital adoption across the organization.

**Customer Experience Enhancement**:

- Implement initiatives to enhance the digital customer experience, including website and mobile app optimization.
- Gather and analyze customer feedback to drive continuous improvement.

**Data Analytics and Insights**:

- Utilize data analytics to gain insights into customer behavior, market trends, and the performance of digital initiatives.
- Make data-driven recommendations to enhance the effectiveness of digital strategies.

**Qualifications and Skills**:

- Bachelor's degree in Business, Finance, Information Technology, or a related field. MBA or equivalent qualification is a plus.
- Proven experience (0 - 3 years) in a similar role within the financial services industry, preferably in an NBFC is an added advantage.
- Multilingual person fluent in HINDI / TELUGU / KANNADA is a must other than English and Tamil.
- Strong understanding of digital technologies, fintech trends, and regulatory landscape in India.
- Excellent Product demonstration, project management and organizational skills.
- Strong analytical and problem-solving abilities.
- Effective communication and interpersonal skills.
- Ability to thrive in a fast-paced, dynamic environment.


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