Retail Branch Banking-rm Service Officers

2 weeks ago

Navrangpura Ahmedabad Gujarat, India HDFC Bank Full time

Department- EBFS- Job posted on- Feb 22, 2024- Employee Type- Permanent-Sales Vertical- Experience range (Years)- 0 - N.A.**Group Company**: HDFC Bank Limited

**Designation**: Retail Branch Banking-RM Service Officers

**Position description**:
To assist acquisition of Salary and salary Family accounts from corporate employees

**Primary Responsibilities**:

- Preliminary responsibility of officer is to lesioning with corporates for Shopper Activation, SLC Credit and other correspondence.
- Coordinating with Corporates and customer for reactivation of salary accounts.
- Meeting & follow-up with the customer regularly through physical / telephonic after account gets opened for Early funding of the sourced account with Salary Credit.
- Pitch higher variant salary accounts to Senior employees along with managed program.
- Cross-Selling of various Products.
- Preparing Daily Sales Reports having the details of all the calls made during the day.
- Seeing the original copies of all the documents submitted by the customer for account opening process.
- Ensuring that the customer signs being physically present in front of the OFFICER.
- Reconcile insta - kits with the AM and Branch team as per Audit circular Sales Officer is required to ensure that all documentation / account opening formalities are completed in his/her presence.
- To verify the authenticity of the documents & identity of the customers.
- Ensure that the photograph submitted for the ID proof is clearly visible & should match with the photo on the AOD.
- Ensure Tatkal kits are available for the inductions.

**Additional Responsibilities**:

- Any other task assigned by seniors from time to time.

**Educational qualifications preferred**
- **Category**: Bachelor's Degree, Master's Degree
- **Academic score**: 50% +

**Required work experience**
- **Industry**: BFSI
- **Role**: Fresher/Sales
- **Years of experience**: 0 to 1

**Required Skills**:

- Good Team spirit
- Inter personal skill
- Time / Team Working
- Good communication skill
- Proactive & focused approach

**Other**:

- Reporting Designation: RM EBFS
- Reporting Department-Sub BU: EBFS

**Specific requirements**
- **Travel**: Customer Visits

**Other details

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