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Front Office: Gsa
3 weeks ago
We are Hiring
Job Designation: Front Office: GSA
Job Location: Igatpuri, Nashik
**Salary**: 20000-25000
Education: Post-secondary education an asset, or degree in relevant field
Experience: Tourism & Hospitality experience of 2-3 years is preferred
Skillset:
- Excellent customer service and conflict resolution abilities
- Knowledge of property and Whistler area
- **Proficient in ENGLISH [ VERBAL- WRITTEN]**
**ONLY FEMALE APPLICANT**
**FULL TIME**
**IMMEDIATE JOIN**
**RESPONSIBILITIES**:
- Responsible for greeting every guest upon arrival
- Prepare documents and keys required for registration
- Register arriving guests and assign rooms
- Process guests' departures, calculate charges and receive payments
- Make, confirm, cancel and change reservations
- Promptly and courteously attend to telephone calls and text messages, directing as appropriate
- Provide information on hotel facilities and services
- Concierge services including booking activities, dining reservations and transport
- Provide detailed information about points of interest in the area
- Arrange services required for guests with special needs
- Ensure guest special requests are efficiently completed
**REQUIREMENTS**:
- Contribute to a positive team atmosphere
- Post-secondary education an asset, but not mandatory
- Tourism & Hospitality experience preferred
- Competent in Microsoft Office software (including but not limited to: Word, Outlook, Excel)
- Feel comfortable working in a fast-paced environment requiring multitasking
- Strong problem-solving skills required
- Excellent customer service and conflict resolution abilities
- Knowledge of property and Whistler area
- Ability to transfer luggage from vehicle trunks to bell carts and to guest rooms, ranging
**Salary**: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
**Speak with the employer**
+91 08484977039
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