Associate- Content Operations

2 months ago

Mumbai Maharashtra, India Apertum Online Pvt Ltd Full time

**Company Description**
Apertum Online is a leading B2B technology and operations service provider company based out of Mumbai, India providing business and technical expertise to the global online and mobile gaming industry.

Apertum offers a dynamic and rewarding environment for high achievers looking to work and learn alongside like-minded individuals to build and support scalable products which already provide entertainment to millions of users and take them to the next level.
**Job Description** Key Responsibilities**
- Handling day to day backend operations including query resolution, content management, campaign management and escalations.
- Monitoring and managing Service operations for multiple countries.
- Analyze the processes and help identify areas of performance improvements.
- Handling level 2/ 3 escalations providing support to our Customer Service team by analyzing data and customer history.
- Escalations to Technology team, Trading and Payment providers as required.
- To assist other escalation (Payments / Risk / General) teams in times of need.
- To execute daily & monthly content promotion goals.
- Website content management including banners and comments filtering.

**Qualifications** Requirements**:

- Fluent in written and spoken English.
- Strong Excel / Google Spreadsheet skills
- Keen attention to detail enables us to identify even the minutest aspects with precision.
- A solid understanding of current global sporting activities, particularly prominent sports and teams is highly desirable.
- 1+ year of ops support experience in gaming and with an interest in sports a plus
- Should be flexible to work in night shifts and weekends on rotation basis.

**Additional Information**
- Annual performance Bonus
- Night Shift Allowance
- Overtime Payment
- Referral Hire Bonus
- IT Asset provided
- 5 Days working
- Paid leaves of 21 days (excluding 12 public holidays)
- Health and Life Insurance
- Team Outings
- Highly talented, dependable co-workers in a global, multicultural organisation
- Our teams are small enough for you to be impactful
- Our business is globally established and successful, offering stability and security to our Team Members

**Interview Process**

30 min Aptitude Test
Remote video technical Round 1 interview for 30 mins
Remote video technical Round 2 interview for 30 mins
Pre-offer call with Talent Acquisition Team

  • Pepper Content | Talent Acquisition Associate | mumbai

    4 weeks ago

    mumbai, India Pepper Content Full time

    Pepper Content is a dynamic content marketplace dedicated to bridging businesses with skilled content creators. Our platform thrives on innovation and commitment, offering top-tier content solutions to our clients. Join our team of energetic individuals and contribute to our rapid growth in the content industry. Role Overview: As a Talent Acquisition...

  • Pepper Content | Talent Acquisition Associate | mumbai

    4 weeks ago

    mumbai, India Pepper Content Full time

    Pepper Content is a dynamic content marketplace dedicated to bridging businesses with skilled content creators. Our platform thrives on innovation and commitment, offering top-tier content solutions to our clients. Join our team of energetic individuals and contribute to our rapid growth in the content industry. Role Overview: As a Talent Acquisition...

  • Pepper Content | Talent Acquisition Associate | mumbai

    4 weeks ago

    mumbai, India Pepper Content Full time

    Pepper Content is a dynamic content marketplace dedicated to bridging businesses with skilled content creators. Our platform thrives on innovation and commitment, offering top-tier content solutions to our clients. Join our team of energetic individuals and contribute to our rapid growth in the content industry.Role Overview: As a Talent Acquisition...

  • The Content Lab | Associate

    7 days ago

    Mumbai, India The Content Lab Full time

    Associate - Brand SolutionsWe're looking for an Associate - Brand Solutions with 1-2 years’ experience in a digital marketing agency. The role will involve implementing integrated marketing solutions anchored on digital experiences. The candidate should be able to generate ideas, write copy, work collaboratively with the team and must be familiar with new...

  • The Content Lab | Associate

    6 days ago

    mumbai, India The Content Lab Full time

    Associate - Brand SolutionsWe're looking for an Associate - Brand Solutions with 1-2 years’ experience in a digital marketing agency. The role will involve implementing integrated marketing solutions anchored on digital experiences. The candidate should be able to generate ideas, write copy, work collaboratively with the team and must be familiar with new...

  • Talent acquisition associate

    4 weeks ago

    Mumbai, India Pepper Content Full time

    Pepper Content is a dynamic content marketplace dedicated to bridging businesses with skilled content creators. Our platform thrives on innovation and commitment, offering top-tier content solutions to our clients. Join our team of energetic individuals and contribute to our rapid growth in the content industry. Role Overview: As a Talent Acquisition...

  • Content Marketing Associate

    2 weeks ago

    Mumbai, Maharashtra, India Pepper Content Full time

    We are looking for a highly skilled Content Marketing Associate to join our team at Pepper Content. As a key member of our marketing department, you will play a crucial role in driving business growth through data-driven content marketing strategies.About Us:Pepper Content is a leading global content marketplace that connects companies with top talent in the...

  • The Content Lab | Associate

    1 week ago

    mumbai, India The Content Lab Full time

    Associate - Brand Solutions We're looking for an Associate - Brand Solutions with 1-2 years’ experience in a digital marketing agency. The role will involve implementing integrated marketing solutions anchored on digital experiences. The candidate should be able to generate ideas, write copy, work collaboratively with the team and must be familiar with...

  • The Content Lab | Associate

    1 week ago

    mumbai, India The Content Lab Full time

    Associate - Brand Solutions We're looking for an Associate - Brand Solutions with 1-2 years’ experience in a digital marketing agency. The role will involve implementing integrated marketing solutions anchored on digital experiences. The candidate should be able to generate ideas, write copy, work collaboratively with the team and must be familiar with new...

  • Talent Acquisition Associate

    3 weeks ago

    Mumbai, India Pepper Content Full time

    Pepper Content is a dynamic content marketplace dedicated to bridging businesses with skilled content creators. Our platform thrives on innovation and commitment, offering top-tier content solutions to our clients. Join our team of energetic individuals and contribute to our rapid growth in the content industry. Role Overview: As a Talent Acquisition...

  • Talent Acquisition Associate

    4 weeks ago

    Mumbai, India Pepper Content Full time

    Pepper Content is a dynamic content marketplace dedicated to bridging businesses with skilled content creators. Our platform thrives on innovation and commitment, offering top-tier content solutions to our clients. Join our team of energetic individuals and contribute to our rapid growth in the content industry.Role Overview: As a Talent Acquisition...

  • Guest Service Associate

    6 months ago

    Mumbai, Maharashtra, India MoSahay Associate Full time

    The **Guest Service Associate (GSA)** is responsible for providing exceptional customer service to guests, ensuring their stay is memorable and pleasant. The GSA will handle all aspects of guest check-in and check-out, answer inquiries, and manage reservations. A background in hotel management is essential to understand the operational and service-oriented...

  • Talent Acquisition Associate

    4 weeks ago

    Mumbai Metropolitan Region, India Pepper Content Full time

    Pepper Content is a dynamic content marketplace dedicated to bridging businesses with skilled content creators. Our platform thrives on innovation and commitment, offering top-tier content solutions to our clients. Join our team of energetic individuals and contribute to our rapid growth in the content industry.Role Overview: As a Talent Acquisition...

  • Content Associate

    6 months ago

    Mumbai, Maharashtra, India InfiDigit Full time

    The Content Associate produces content for various online websites to support client deliverables. We are looking for an Individual who should deliver high-quality content with impeccable grammar, punctuation, spelling, sentence structure, and style. The Individual should also possess exceptional attention to detail for its intended...

  • Content Acquisition Specialist

    2 weeks ago

    Mumbai, Maharashtra, India Pepper Content Full time

    About Pepper ContentWe are a dynamic content marketplace dedicated to connecting businesses with skilled content creators. Our platform is built on innovation and commitment, providing top-tier content solutions to our clients.Estimated Salary: $65,000 - $85,000 per yearAs a Content Acquisition Specialist at Pepper Content, you will play a crucial role in...

  • Content Associate

    6 months ago

    Goregaon, Mumbai, Maharashtra, India INfiDigit Full time

    **Position: Associate Content Writer** **Experience: 1 - 3 yrs** **Location: Goregaon West** - **Note: Experience in E-commerce or BFSI would be preferrable.**_ **Description**: The Content Associate produces content for various online websites to support client deliverables. We are looking for an Individual who should deliver high-quality content with...

  • Video Operations

    6 months ago

    Mumbai, India Pepper Content Full time

    We are on the path to building a global on-demand content marketplace platform that allows for collaboration, discovery, and upskilling for all our creators. Now we are in a rapid expansion phase to enter into more content service offerings, engage a wide spectrum of content creators and at the same time, scale up our existing services. At Pepper Content,...

  • Guest Service Associate

    6 months ago

    Mumbai, India MoSahay Associate Full time

    Job Title: Guest Service Associate Company: PVR INOX Cinema Hall Location: MUMBAI(E) **Salary**: Freshers with Normal Graduation - 20,000 INR per month Freshers with Hotel Management Background - 22,000 INR per month Job Summary: As a Guest Service Associate at INOX Cinema Hall, you will play a crucial role in providing exceptional guest experiences...

  • Associate - brand solutions

    6 days ago

    Mumbai, India The Content Lab Full time

    Associate - Brand SolutionsWe're looking for an Associate - Brand Solutions with 1-2 years’ experience in a digital marketing agency. The role will involve implementing integrated marketing solutions anchored on digital experiences. The candidate should be able to generate ideas, write copy, work collaboratively with the team and must be familiar with new...

  • Associate - Brand Solutions

    7 days ago

    Mumbai, India The Content Lab Full time

    Associate - Brand Solutions We're looking for an Associate - Brand Solutions with 1-2 years’ experience in a digital marketing agency. The role will involve implementing integrated marketing solutions anchored on digital experiences. The candidate should be able to generate ideas, write copy, work collaboratively with the team and must be familiar with...