Customer Success Associate
5 months ago
Job Role: Customer Success Associate
Experience Required: 0-2 years
Location: Noida (WFO)
**Responsibilities**:
- Bridge the gap between sales and customer support
- Ensure customers get fast time-to-value
- Keep clients engaged and regularly using products
- Build customer loyalty and reduce churn
- Keep a “high-level view” of the entire support process
- Advocate for customers
- Foster a customer-centric team environment
- Resolve customer issues
**key customer success manager skills and qualifications.**
- Customer relationship management
- Brand promotion
- Proactive problem resolution
- Leadership skills
- Empathy
- Product knowledge
- Collaboration skills
- Communication skills
- Time management
- Customer intelligence
**Salary**: ₹279,857.58 - ₹500,000.00 per year
**Speak with the employer**
+91 7678150275
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