Inbound Process

5 months ago


Chandivali Mumbai Maharashtra, India EbixCash Global Services Pvt Ltd Full time

Customer Service Executive Responsibilities
- Supervising a team of customer support professionals.
- Monitoring the entire customer service process.
- Resolving customer issues brought to your attention.
- Creating procedures and policies for effective customer service.
- Planning how to train customer support professionals.
- Standardizing the customer service delivery of an organization.
- Location-Chandivali, Mumbai
- Qualification
- Any Graduate 10+2+3
- Experience-6 to 12 months Experience - in Customer service - 3LPA
- 12+ Months Experience - in Customer service - 3.5 LPA
- Training Days-20-25days
- Assessments-Voice & Written versant,
- Typing Test
- Salary In Hand-23,000 to 27,000rs
- TCTC-3LPA to 3.5LPA
- Skill sets-Excellent English Communication (Versant 5 Level)
- Shifts-24*7 Shift (Male) 7am to 10pm (females)
- Working and Week offs-6days Working & 1 rotational week-off
- Looking for Immediate joiners only
- Contact Nadeem
8149460589

**Salary**: ₹23,000.00 - ₹27,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person


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