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Relationship Associate

2 months ago

Brahmand Thane Maharashtra, India Rainbow International School Full time

A Relationship Associate in the education industry typically plays a pivotal role in managing and nurturing relationships with various stakeholders such as students, parents, educators, institutions, and other relevant parties. Here's an overview of the job role and some common requirements:
**Job Role**:

- **Building Relationships**: Develop and maintain strong relationships with students, parents, educational institutions, and other relevant stakeholders.
- **Student Support**: Provide assistance and guidance to students throughout their academic journey, addressing their concerns, queries, and needs effectively.
- **Parent Engagement**: Engage with parents to ensure they are well-informed about their child's progress, academic performance, and any other relevant updates.
- **Institutional Partnerships**: Collaborate with educational institutions, including schools, colleges, and universities, to facilitate partnerships, programs, and initiatives that benefit students.
- **Customer Service**: Deliver excellent customer service by promptly responding to inquiries, resolving issues, and ensuring a positive experience for all stakeholders.
- **Promoting Programs**: Promote educational programs, services, and initiatives to students, parents, and institutions, encouraging participation and engagement.
- **Data Management**: Maintain accurate records of interactions, feedback, and other relevant data to track progress, analyze trends, and inform decision-making.
- **Event Coordination**: Assist in organizing and coordinating events such as workshops, seminars, orientations, and recruitment drives to engage stakeholders and promote educational offerings.

**Requirements**:

- **Education**: A bachelor's degree in education, business administration, marketing, communications, or a related field is typically required. A background in education or counseling may be advantageous.
- **Communication Skills**: Excellent verbal and written communication skills are essential for effectively interacting with diverse stakeholders and conveying information clearly and persuasively.
- **Interpersonal Skills**: Strong interpersonal skills are needed to build rapport, establish trust, and maintain positive relationships with students, parents, and institutions.
- **Customer Focus**: A customer-centric mindset with a genuine desire to help and support students and parents is crucial for success in this role.
- **Organizational Skills**: Good organizational skills are necessary for managing multiple tasks, prioritizing responsibilities, and ensuring timely follow-up and resolution of issues.
- **Tech-Savvy**: Proficiency in using technology and digital tools for communication, data management, and customer relationship management (CRM) systems is often required.
- **Teamwork**: Ability to work collaboratively with colleagues, faculty members, and other stakeholders to achieve common goals and deliver exceptional service.
- **Adaptability**: Flexibility and adaptability to navigate changing priorities, situations, and stakeholder needs in a dynamic educational environment.

By focusing on these key aspects, a Relationship Associate can effectively contribute to fostering positive relationships and enhancing the overall educational experience for students, parents, and institutions within the education industry.

Speak with the employer

+91 8169265018

Kushal Nalawade

Pay: ₹20,000.00 - ₹30,000.00 per month

Shift:

- Fixed shift

Ability to commute/relocate:

- Brahmand, Thane, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your current CTC in Lakhs per annum?
- What is your expected CTC in Lakhs per annum?
- What is your notice period ?

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (required)

**Language**:

- English (required)

Work Location: In person

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