Sales

3 weeks ago


Palghar, India JUBILANT ENTERPRISE LLP Full time

**Job Summary**:
**Responsibilities**:

- **Customer Inquiry Handling**:

- Assist customers in product selection, provide product information, and answer questions about product features, pricing, and availability.
- **Order Processing**:

- Process customer orders accurately and efficiently.
- Coordinate with the warehouse and logistics team to ensure timely delivery of orders.
- Provide customers with order updates and tracking information as required.
- **Customer Relationship Management**:

- Build and maintain strong, long-lasting customer relationships.
- Follow up with customers to ensure their satisfaction with their purchases and address any issues or concerns they may have.
- **Sales Support**:

- Provide support to the sales team as needed, including generating leads, qualifying prospects, and closing sales.
- **Social Media Management**:

- Monitor and respond to customer inquiries and comments on social media platforms, including Facebook, Instagram, and Twitter.
- Engage with customers through social media channels to enhance brand visibility and customer satisfaction.

**Requirements**:

- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Proven experience in a customer service or sales role, preferably in the ecommerce industry.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-focused approach.
- Ability to multitask and prioritize in a fast-paced environment.
- Familiarity with home furniture and decor products is a plus.

Pay: From ₹12,000.00 per month

Day range:

- Monday to Friday

Shift:

- Day shift

Travel requirement:

- No travel

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 9892777644
Application Deadline: 19/05/2024


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