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Customer Relationship
5 days ago
Act as the first line of support for solving customer queries
- Make outbound calls to manage customer appointments with the experts
- Refer customer grievances or special requests to designated departments for further
investigation
- Follow up to ensure that appropriate actions are taken on customer requests
- Keep records of customer interactions, details of enquiries, and complaints, as well as actions taken
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Thane, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (required)
**Language**:
- English (preferred)
**Speak with the employer**
+91 8178611182
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