Customer Relationship Executive
1 week ago
**Position **:Customer Relationship Executive
**Experience **:2 Years and above
**Location **:Godbandar Road, Thane
**Key Responsibilities**:
- Problem Resolution: Address customer inquiries, concerns, and complaints promptly and effectively, demonstrating empathy and professionalism in every interaction.
- Product Knowledge: Develop a deep understanding of BMW bikes and accessories to provide accurate information and recommendations to customers, enhancing their overall experience.
- Order Management: Assist customers with placing orders, tracking shipments, and coordinating delivery schedules, ensuring a seamless purchasing process.
- Relationship Building: Cultivate long-term relationships with customers by staying connected, providing personalized assistance, and offering exclusive benefits and promotions.
- Customer Feedback: Gather feedback from customers regarding their experiences with BMW bikes and services, and collaborate with internal teams to implement improvements and enhancements.
- Upselling and Cross-selling: Identify opportunities to upsell additional products or services based on customer needs and preferences, contributing to revenue growth and customer satisfaction.
- Database Management: Maintain accurate and up-to-date customer records in the CRM system, documenting interactions, preferences, and purchase history for future reference.
Pay: ₹20,000.00 - ₹27,000.00 per month
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
-
Customer Relationship Executive
3 weeks ago
Thane, India ICONIC BUSINESS SOLUTION LLP Full time**Position **:Customer Relationship Executive **Experience **:2 Years and above **Location **:Godbandar Road, Thane **Key Responsibilities**: - Problem Resolution: Address customer inquiries, concerns, and complaints promptly and effectively, demonstrating empathy and professionalism in every interaction. - Product Knowledge: Develop a deep understanding...
-
Customer Relationship Executive
2 weeks ago
Thane, India YTPS HR Services Full time**Job Title: Customer Relationship Executive** **Location**: Thane, India **Summary**: **Responsibilities**: - Resolve issues promptly and escalate when necessary. - Maintain accurate records of customer interactions. **Qualifications**: - years of call center or customer service experience. - Excellent communication skills in English and Hindi. -...
-
Customer Relationship Executive
2 weeks ago
Thane, India PACIFIC PLACEMENTS AND BUSINESS CONSULTANCY PVT LTD Full timeManage incoming calls from Clients and Carers ensuring service is delivered within the required timeframes and to SHC standards of customer service Ensure that a full understanding of the client's needs are obtained and used as a key driver to the matching of carers Ensure matching of carers to clients to match the needs of the client and arrangement of...
-
Customer Relationship Executive
2 weeks ago
Thane, India Kemar Port Automation Pvt ltd Full time**Position**: Customer Relationship Executive ( Female ) **Experience**: 2 to 3 years **Location**: Thane **Department**: Backoffice **Position Summary**: **Key Responsibilities**: - Monitor and track outstanding invoices for timely payment. - Resolve billing discrepancies and disputes. - Coordinate with the finance department to address payment...
-
Customer Relationship Executive
1 week ago
Thane, India Sigma Staffing Solutions Pvt Ltd Full time**Role & responsibilities** - Handle outbound voice-based communication for sales and customer relationship management. - Provide excellent service to customers and effectively promote company offerings. - Achieve sales targets and deliver quality customer interactions. - Address customer queries and concerns, ensuring high satisfaction levels. - Build and...
-
Sales Executive
1 week ago
Thane, India Reflective Customer Solutions Full time**Responsibilities**: - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable...
-
Customer Care Executive
1 week ago
Thane, India Opticianguru Full timeWe are looking for an experienced and passionate Female Customer Care Executive to join our team. As a Customer Care Executive, you will provide exceptional customer service and ensure customer satisfaction. You will be the voice of our brand and provide excellent customer care support to our customers. Job Responsibilities: - Primary Interaction with the...
-
Client Relationship Executive
1 week ago
Thane, India IndoAsian Buildcon Full timeWe are hiring for our organisation which is Indo Asian Buildcon Pvt Ltd Located at Thane. We are into Real Estate Corporate Industry. We are looking for an individual who is willing to explore and learn in properties. We are hiring Customer Relationship Executive with Experience as well as freshers are also most welcome in our organisation. **Job...
-
Customer Relationship Executive
2 weeks ago
Thane, India JLL Full timeJLL supports the Whole You, personally and professionally. You will be the face of JLL at the client’s site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback / suggestions. You will also be responsible for: Cooperate, coordinate and communicate with other...
-
Customer Relationship Officer
1 week ago
Majiwada, Thane, Maharashtra, India ESSGEEI Financial Pvt Ltd Full timeJob Description: Customer Relationship Officer Position: Customer Relationship Officer Location: 3B81 3rd Floor High Land Corporate Centre Kapurbawdi junction Thane West Company: Funding Sathi No. of Openings: 2 Gender: Female Industry: Corporate Banking and Loans About Us: Funding Sathi is a dynamic company specializing in corporate banking and loan...
-
Sales Executive
1 week ago
Thane, India Reflective Customer Solutions Full time**Job description Sales Counselor** As a sales counsellor working for an international client, your primary job responsibilities would be providing guidance and support to individuals and businesses facing financial difficulties. Your role would involve understanding their financial situations, explaining available options, and assisting them in making...
-
Customer Relationship
3 weeks ago
Thane, India RelevPro HR Services LLP Full timeAct as the first line of support for solving customer queries - Make outbound calls to manage customer appointments with the experts - Refer customer grievances or special requests to designated departments for further investigation - Follow up to ensure that appropriate actions are taken on customer requests - Keep records of customer interactions, details...
-
Mis Executive
1 week ago
Thane, India Reflective Customer Solutions Full timeWe are searching for an innovative, well-organized MIS executive to join our growing company. The MIS executive's responsibilities include designing and developing computer systems on time and to specifications, developing strategies, keeping up-to-date with the latest developments in IT systems, analyzing operations, and making suggestions for improvement....
-
Customer Relationship Associate/ Officer
3 weeks ago
Thane, India Rainbow International School Full timeKey Responsibilities - 1. Maintaining a deep knowledge of company products and services. 2. Building and maintaining strong relationships with prospective and existing clients. 3. Identifying clients' needs and requirements and proposing suitable educational solutions with key features & value addition offerings. 4. Providing clients with comprehensive...
-
Client Relationship Executive
3 weeks ago
Thane, India JJRS Placement Full timeReal Estate Experience Mandatory **2) Client relationship executive** Job profile: Client relationship - Developing first point of contact with clients, calling and following up clients, close coordination with sales person. **Requirements**: a)1-2 years of experience in Client Handling or freshers with good communication skills. b)Well versed with MS...
-
Executive Relationship Officer
3 weeks ago
Thane, India Skywings Advisors Full timeFrom 2 to 7 year(s) of experience - ₹ 3,00,000 - 4,50,000 P.A. - Thane**Roles and Responsibilities** Hi - Greetings from Skywings - We are hiring for Life Insurance company - Position - Executive Relationship Officer - Channel - Bancassure - Channel partner - PSU - Package - Hike given based on current CTC and experience 20-25% - Package exceed upto 4.50...
-
Customer Support Executive
2 weeks ago
Thane, India ONIQ SERVICES PRIVATE LIMITED Full time**Hiring for Customer support executive for Thane location (Mumbai).** - **Freshers can also apply.**: - **Salary - **_Rs.13000 to 15000_ - **Qualification - **_Undergraduate / Graduate_ - **Pick and drop facility available from Thane station.**: - **Roles and Responsibilities**: and maintaining a good relationship with customer. **Job Types**: Full-time,...
-
Customer Relationship Executive
1 week ago
Thane, India Thane Motors Pvt Ltd (Satyam Ford) Full time**Automobile Experience Preferred.** To be responsible for making outbound calls on a daily basis using data provided. Good Communication Skill. Basic computer knowledge To call the customer for service due reminder & service feedback. Take the appointments for service. Attend the customer and assigned to advisor for technical queries. **Salary**:...
-
Customer Service Executive
1 week ago
Thane, India MERCELYS ICE CREAM Full time**JD for Customer Service Executive** We are in search of a confident and diligent Customer Service Executive who can transform our customer interactions into positive experiences. This role involves handling various aspects of customer relations, resolving customer complaints, and maintaining a high level of customer satisfaction. If you are an excellent...
-
Relationship Executive
1 week ago
Thane, India Everest Fleet Pvt Ltd Full timeRelationship Manager Job Summary We are looking for a Relationship Manager to join our team and take care of the formalities of new joinees. The Relationship Manager will be responsible for building strong relationships with the new joinees and ensuring they receive the best onboarding experience. This position will be the primary contact point for new...