Zoho One Expert

3 weeks ago

Remote, India Plantix Full time

**Company Overview**:
Plantix is India’s leading digital ecosystem connecting farmers, local retailers and agri-input producers. It is the world’s most downloaded app for farmers - combining artificial intelligence and the expertise of leading research institutions around the globe. Millions of customers use the Plantix Crop Doctor to diagnose crop problems, get recommendations about treatments and the best suited products at their local store.

For the first time in their farming life, many are now able to obtain an accurate diagnosis and the right treatment. On top of this, we provide detailed advice on how to avoid crop loss and to minimise pesticide and fertiliser use. With Plantix, we are able to make a meaningful impact in farmers’ lives.

We have also built the country’s largest digital B2B platform, the Plantix Partner App for agri-inputs - connecting tens of thousand local retailers. The company has over 1000 products listed in the product catalogue, offers transparent pricing, easy payment and business management.

**What’s exciting in Plantix**
- Working for a growing, VC-backed, mission-driven company that cares about its employees, a great work climate and of course pain reliefs for small farmers
- Modern and well-equipped office in the centre of Indore (cleanest city in India) with a creative and inspiring environment
- Flexible working hours and remote working
- Company-sponsored health & accidental insurance coverage
- Team Lunches, Dinners
- Rewarding career opportunities
- Success & Festive Celebrations and much more..

**Snippets about Zoho One Expert**

In this role, the person will be responsible for owning all aspects of the Zoho tools (CRM, Books, Inventory, Expenses, HR, and Creator) including proactive customization, implementation of new functionality, and extensive organisational reporting. Additionally, the individual in this role will lead and be directly responsible for restructuring the existing Zoho tools to better align with current business needs and increased scale of operations. This position will report to the Global CTO

**Roles & Responsibilities**

As a Zoho One Expert, you will be responsible for

Design, develop, and monitor functionality that answers key business questions and supports overall efficiency. This is inclusive of, but not limited to lead generation and supporting sales opportunities, supporting new and existing client relationships, creating, and maintaining user profiles/permissions, role hierarchies, security models, and customized reports.
- Understanding the current processes and identify gaps
- Building the processes to fortify business needs
- Use the processes outlined to customise the Zoho tools
- Integrations to ensure seamless flow of communication across platforms
- Build and map fields for regular reporting
- Partner and collaborate with business process owners to develop documentation, training, and overall understanding of process flow within the organisation.
- Identify and surface data gaps and partner with business owners and internal stakeholders on how to close those gaps.

**Education & Experiences**:

- Minimum 4 years of proficiency with Zoho Suite across:

- Zoho Inventory
- Zoho Books
- Zoho CRM & Creator
- Strong experience with custom Zoho Solutions
- Experience in B2B Space / Solutions will be an added advantage
- Understanding of API integrations and data flows
- Basic understanding of Relational Database System and programming language
- Prior experience in an Agritech / Food Tech / E-commerce company would be advantageous
- Certification in Zoho tools will be an added advantage

**Skills**
- Top class client service skills thriving to create delight.
- Should be able to minimise turnaround time and mitigate risk
- High precision and accuracy skills in data management and reporting
- Independent problem-solving and quick decision-making skills

**Abilities & Traits**:

- Strong analytical and critical thinking abilities
- Solutioning mindset
- Growth mindset to go the extra mile
- Agility to deliver faster results
- Passion to take up challenging projects out of the comfort zone and produce desired results.

**Interview Process**

**Stages**:
**Level - 1 : HR Round - Virtual**

1). Technical Knowledge

2). Functional Skills

3). Exposure to Startups

4). Team Leadership

5). Culture Fitment.

**Level - 2 : Technical Round**

1). Technical Knowledge

2). Functional Skills

3). Programming (Mediocre)

4). Solutioning Skills

**Level - 3 : CTO and/or VP HR**

1). Leadership abilities

2). Technical capabilities

3). Mindsets & Values

**How swift? **Max 15 working days for the entire process

**Job Location**

Anywhere in India..

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