Front Desk Executive

3 days ago


Gurugram Haryana, India Gwens Global Full time

**Job Title: Front Desk Executive**

**Key Responsibilities**:

- **Coordinate with consultants to schedule consultations, helping them meet individual targets and earn incentives.**:

- Ensure all Brand Standards are upheld at the front desk and throughout the studio.
- Manage front desk operations, ensuring clients receive timely, friendly, and personalized attention.
- Oversee guest relations and front office staff, maintaining a positive and professional environment.
- Compile and report on front desk statistics and performance metrics.
- Maintain high standards of conduct, dress, hygiene, and appearance for both yourself and colleagues at the front desk.
- Create efficient work schedules for front office staff to ensure smooth daily operations.
- Proven track record of lead generation/ pre sales & target achievement.
- Excellent communication skills in English, Hindi, and a regional language (specific to the location).
- Strong telephone etiquette and client handling abilities.
- Knowledge of routine operations management.
- **Highly motivated and results-driven, with a focus on achieving targets.**:

- **Comfortable working in a target-based role.**:

- Exceptional client management and relationship-building skills.
- Presentable, professional, and well-groomed appearance.

This position offers an opportunity to engage directly with clients, ensuring they receive a seamless and positive experience while supporting the studio's growth and objectives.

Pay: ₹11,611.98 - ₹40,000.00 per month

**Benefits**:

- Leave encashment
- Paid sick time

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person



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