Front Desk Receptionist
2 weeks ago
responsible for providing exceptional customer service, managing the front desk, and assisting with various
administrative tasks. As the face of the company, the Front Desk Officer will play a crucial role in creating a
positive and welcoming atmosphere for clients, visitors, and employees.
**Key Responsibilities**:
1. Front Desk Management:
- Greet and welcome visitors in a professional and friendly manner.
- Answer and direct incoming phone calls promptly and accurately.
- Maintain a neat and organized front desk area.
2. Customer Service:
- Assist clients and visitors with inquiries and provide information about the company's services/products.
- Handle customer complaints and concerns with patience and professionalism.
- Ensure a high level of customer satisfaction by addressing inquiries effectively.
3. Administrative Support:
- Assist with various administrative tasks, including data entry, filing, and document management.
- Handle incoming and outgoing mail and packages.
- Coordinate appointments and meetings as needed.
4. Security and Access Control:
- Monitor and control access to the premises
- Ensure the security and safety of the front desk area.
5. Team Collaboration:
- Collaborate with other departments to ensure a smooth flow of information and services.
- Assist colleagues with administrative tasks and projects as required.
**Qualifications**:
- Graduate
- Proven experience in a similar role, preferably in a corporate or office environment.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and basic office equipment.
- Strong organizational and multitasking abilities.
- Professional appearance and demeanor.
- Customer service-oriented with a positive attitude.
**Benefits**:
- Competitive salary
- Health
- Professional development opportunities
- Friendly and collaborative work environment
If you are a proactive and customer-focused individual with strong organizational skills, we encourage you to
opportunities.
**Job Types**: Full-time, Permanent
Pay: ₹200,000.00 - ₹400,000.00 per year
Schedule:
- Day shift
- Fixed shift
- Monday to Friday
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (required)
Work Location: In person
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