Process Associate

4 weeks ago

Hyderabad, India Genpact Full time

**_With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better._**

**_ _**

**_Process Associate, Accounts Receivables _**

**_In this role, you will be responsible for collections activities on delinquent/past due accounts, sending out invoices to brokers, follow up with broker/UW and other relevant people for the collection of the due amount. _**

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**_Responsibilities_**:
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**_Good understanding of Accounts Receivable function_**

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**_Notify brokerage of delinquent balances via monthly broker statements and regularly follow-up on open balances throughout the month to ensure timely collection._**

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**_Obtain supporting documentation from broker and/or underwriting to resolve open balances or balances recorded in the broker suspense ledgers._**

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**_Provide commentary to Accounts Receivable Supervisor to update status on large, outstanding items for management reporting._**

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**_Notify UW of any booking issues / discrepancies identified and ensure resolution in Genius (e.g. incorrect due dates entered, policy not booked but payment received, incorrect commission amount booked)._**

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**_Research and reconcile assigned third party administrator (TPA) accounts and address all open discrepancies. Coordinate with Program Operations Dept and Program Administrators to resolve any open balances._**

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**_Timely and accurately address queries from internal and external customers_**

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**_Prepare check requisitions to facilitate return premiums or other credits due back to the broker if the credit cannot be netted against the next payment._**

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**_Ensure accurate handling of credit balances in accordance with Unclaimed Property mentorship._**

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**_Prepare mark-offs request form with supporting documentation for supervisor / manager review when accounts are deemed uncollectible or uneconomical to pursue._**

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**_Balance the cancellation process, including sending out Notice of Cancellation (NOC) and coordinating with underwriting and brokers._**

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**_Assist the Accounts Receivable Supervisor with monthly and weekly ad hoc reporting activities_**

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**_Qualifications we seek in you_**:
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**_Minimum qualifications_**

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**_Bachelor’s degree

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**_Excellent Interpersonal skills_**

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**_Good knowledge of MS office_**

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**_Preferred qualifications _**:
**_Knowledge of commonly-used concepts, practices, and procedures in collections and credit environment._**

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**_Strong Analytical Skills_**

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**_Ability to handle varied volumes of workloads and to reach targets and deadlines on a timely basis_**

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**_Eye for detail and quick response time_**

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**_Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. _**

**_
Job_**_Process Associate_

**_ Primary Location_**_India-Hyderabad_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Feb 15, 2023, 1:07:52 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_

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