Cce (Customer Care Executive)
3 weeks ago
Providing complete information about the product to the customer.
- Solving all product or service related issues of the customers.
- Preparing the Customer Service Guidelines
- Training customer care staff on customer service protocol
- Building relationships with customer care team members to maximize team productivity
- Monitoring customer and staff interactions using client relationship management software
- Giving the right pitch to the potential customers, so they end up buying the product or availing the services.
- Keeping a proper record of the customers.
- Maintaining and updating the information of the customers regularly.
- Providing the best possible solution to the queries of the customers.
- Making products and services reports by collecting and analysing the information provided by the customers.
Pay: ₹8,000.00 - ₹20,000.00 per month
**Benefits**:
- Paid time off
Schedule:
- Day shift
- Fixed shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Jaipur, Jaipur - 302024, Rajasthan: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- Hindi (required)
- English (preferred)
Work Location: In person
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