Customer Care Executive

2 months ago


Makarba Ahmedabad Gujarat, India OCHRON INDIA Full time

**Communication Skills**
- Excellent communication skills(written and verbal)
- Ability to communicate correctly and clearly with all the customers
- Excellent documentation skills
- Good comprehension skills ability to clearly understand and state issues customers present
- Ability to concentrate follow customers issues without distraction to resolution
- Good composition skills ability to compose a grammatically correct, concise and accurate written response
- Work successfully in a ream environment as well as independently

**Customer Focus**:

- Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
- Ability to empathize with and prioritize customer needs
- Demonstrates interpersonal skill with a diverse customer base
- Demonstrates conflict resolution, negotiation, and de-escalation skills
- Demonstrates an ability to learn in various media
- Ability to determine customer needs and provide appropriate solutions
- Maintain regular and reliable attendance, including the daily schedule as assigned

Pay: ₹8,953.72 - ₹15,000.00 per month

Work Location: In person



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