Fresher Customer Care Executive
5 months ago
Circuit Systems (India) Limited/PCB Power
Position: - Technical Sales Support Executive/Customer Care Executive
Qualification Required : - Any UG Graduation ( Electronics & Communication / Electrical / Electronic degree is a Plus )
Experience: 0-3 Years (Freshers can also apply)
Location:
- Ahmedabad
Job Responsibilities
- Provide Pre-sales technical assistance, services and products education.
- Work on sales support services and provide technical and commercial back up as required.
- Support marketing activities by attending trade shows, conferences and other marketing events. - Generate and process new sales leads, inquiries and purchase orders as necessary.
- Follow up with customers to make sure that they are satisfied with a particular product or service.
- Experts attention to detail, as customers may have the same problems; reports the problems as necessary.
- Deal with any customer complaints and resolves the issue as necessary
- Persuade customers that a product or service best satisfies their needs in terms of quality, price and delivery
- Provides hands on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management
- Solicit cross-selling and up-selling opportunities within the customer care experience.
- Take the extra mile to engage the customer
**Job Types**: Full-time, Permanent
**Salary**: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Ability to Commute:
- Ahmedabad, Gujarat (required)
Ability to Relocate:
- Ahmedabad, Gujarat: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 6358858274
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