Client Relationship Associate
4 weeks ago
**Job Profile**:
- Develop strategic plans to address clients’ business needs effectively.
- Serve as the primary point of contact for client complaints and escalate issues as necessary for resolution.
- Monitor and follow up on client payments to ensure timely receipt.
- Collaborate with the sales team to identify opportunities for upselling or cross-selling services and products to clients.
- Ensure compliance with contract terms by both the company and clients.
- Work closely with internal teams such as sales, engineers, and senior management to address clients’ needs and concerns promptly.
- Cultivate and maintain strong relationships with clients and key stakeholders.
**Requirements and Skills**:
- Exceptional communication and negotiation skills.
- Strong problem-solving aptitude.
- Minimum of 2 years of experience in client management or similar roles.
Pay: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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