Client Servicing

2 weeks ago


Mumbai, India Techinfinity Full time

**JOB DESCRIPTION- Client Servicing - Executive.**
- Establishing and maintaining effective working relationships with clients by providing excellent customer service
- Ensuring that clients receive prompt responses to queries or complaints
- Following up with clients to ensure that their needs are met and that they are satisfied with the service provided
- Planning, organising, and conducting meetings and executing work.
- Coordinating with other departments in the company to ensure that clients receive consistent and high quality service.
- Understanding the critical challenges from Customers and Delivery Team and ensuring consistent service.
- Making timely reports, and work review with the directors.

**Skills and Experience.**
- The person should be more approachable and patient towards the client and the employees.
- Communication skills have to be upto the mark.
- Presentable in all aspects.
- Prompt and proactive.
- Graduate or post Graduate in any stream.
- Experience: Minimum 1 to 3 years of exp.

**Salary**: ₹9,956.67 - ₹40,211.39 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Charni Road, Mumbai - 400004, Maharashtra: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Experience**:

- total work: 1 year (preferred)



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