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Customer Support Associate
1 week ago
Job Title: Customer Support Associate
**Responsibilities**:
Provide accurate information about products and services to customers
Resolve customer issues and complaints in a timely and effective manner
Maintain a positive and professional attitude while interacting with customers
Keep records of customer interactions, transactions, comments, and complaints
Collaborate with other teams to ensure a seamless customer experience
Continuously improve customer service skills and knowledge of company products and services
**Requirements**:
Excellent communication skills, both verbal and written
Strong problem-solving and decision-making skills
Ability to multitask and work in a fast-paced environment
Strong attention to detail
Experience in customer service or a related field is preferred
Bachelor's degree is preferred but not required
**Salary**: ₹7,000.00 - ₹8,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Flexible schedule
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer service (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
**Speak with the employer**
+91 9899550472
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