Agm - Experience &training Tm

3 weeks ago

Mohali Punjab, India Vodafone Idea Full time

Job Req ID: 44274- Location: Mohali, IN- Function: Retail- About:

- Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

**Role**

Experience & Training - Team Member

**Job Level/ Designation
M2

**Function / Department**

Postpaid | Experience & Training

**Job Purpose**
- The position is responsible to manage and execute Training operations for Cluster/Circle based Postpaid channels including Retail (COCO & FOFO), Outbound and Digital & Alliances teams.*
- This role owner will ensure to deliver consistent and effective training as per the set corporate norms and defined framework and structure to all new joiners and existing staff within the verticals under preview.
- Project manage and drive all Training related activities, special projects (Per guidance) along with resource utilization for verticals under preview
- Conduct refreshers based on TNI and Quality & TNPS inputs
- Facilitate briefings and rollouts for all new campaigns and launches
- Support in audits and dip checks as per requirement.
- will be responsible for providing training support to C&C teams too in certain geographies.

**Key Result Areas/Accountabilities**

**1. Training Delivery & Execution**
- Track, Plan, manage and execute all relevant training delivery operations with respect to onboarding and overall people capability enhancement ( BAU induction, Remedial, Upskilling)
- Support in last mile Refresher training delivery (classroom or digital) learning rollouts and refreshers on time and in alignment to business directives
- Deliver CXX and TNPS ( TNPS as per circle and set targets)
- Responsible for 30 day Quality (TNPS), Training Throughput, support to align TNPS (ASAT) per targets
- **Training Operational Excellence**
- Facilitate TNI/ A and action and remediate corrective action plans basis quality feedback/ TNPS
- Ensure on time and regular delivery of refreshers and knowledge assessments for LOB’s under preview
- Monitor and track people processes, knowledge /skilling/assessing systems from hiring to performance (across frontline lifecycle) for the owned learner group in liaison will relevant internal teams
- Responsible for managing and executing Training budget and expenses (As per corporate guidance)
- **Compliance & Audits**
- Periodic audits of Training delivery at stores
- Governance and deployment adherence on KMS and LMS usage. Hiring > Training > On Production adherence checks for seamless adherence to Training norms/ policies and protocols

**Core Competencies, Knowledge, Experience**
- Excellent communication, presentation and delivery skills
- Retail operations and management _(Must to have)_
- Strong Planning and Execution Skills
- Customer sensitivity & Service mind-set
- Engage & Present ideas/thoughts and have influencing skills

Overall experience of 5 - 7 years with at least 3 to 4 years in delivering training

**Must have technical / professional qualifications**

**Professional Qualifications**
- Graduate / Diploma
- TTT - Certified
- Additional Training Certifications _( Good to have)_
- Experience in working on Training systems/ tools / methodologies
- Experience in Telecom, Retail and Service Industry

**Vodafone Idea Limited** (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership

  • AGM - Experience &Training TM

    2 weeks ago

    Mohali, Punjab, India Vodafone Idea Limited Full time

    Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...

  • Agm - Sales (Real Estate)

    1 week ago

    Mohali, Punjab, India Bulls Estate Full time

    We are looking for an AGM - Sales from the Real Estate Industry who will act as a driving force for the team. **Responsibilities**: - Developing and nurturing relationships with new and existing clients. - Ensuring adequate inquiries and interest from the market concerning the assigned prospect base. - Allocation of prospect base to team members. -...

  • Agm - Sales & Marketing (Male)

    7 days ago

    Mohali, Punjab, India Bulls Estate Full time

    We are looking for a **AGM - Sales & Marketing (Male) **from the **Real Estate Industry** who will act as a driving force for the team and maximize the overall performance of the team and increase efficiency. **Responsibilities**: - Developing and nurturing relationships with new and existing clients. - Ensuring adequate inquiries and interest from the...

  • Agm Sales

    2 weeks ago

    Mohali, India ALC (Arora Landcorp) Full time

    Hi All, We have urgent opening for various Sales positions in our Mohali office like AGM, DGM and GM for Sales for Mohali location Required Nos.4-5 Sales people Experience-5 yrs to 25 yrs Industry - Real Estate only. Salary -Negotiable Working with good brands only. (Working with broker firms will not eligible for this profile) Male / Female both can...

  • Agm - Sales & Marketing (Real Estate)

    4 weeks ago

    Mohali, Punjab, India Bulls Estate Full time

    We are looking for a **AGM - Sales & Marketing (Real Estate) **from the Real Estate Industry who will act as a driving force for the team and maximize the overall performance of the team and increase efficiency. **Responsibilities**: - Developing and nurturing relationships with new and existing clients. - Ensuring adequate inquiries and interest from the...

  • Agm - Sales & Marketing (International)

    4 weeks ago

    Mohali, India Signoret Pharmaceuticals Private Limited Full time

    We are seeking a highly motivated and results-oriented AGM Pharma Sales to join our growing team. As a AGM Pharma Sales Executive, you will be responsible for selling our pharmaceutical products to distributors & healthcare providers. You will also be responsible for building and maintaining relationships with key decision-makers in the healthcare...

  • Agm - Ms Insourcing - Cluster

    4 days ago

    Mohali, Punjab, India Vodafone Idea Full time

    Job Req ID: 43617- Location: Mohali, IN- Function: Commercial/ Finance- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand...

  • Agm-property &fm

    4 days ago

    Mohali, India Vodafone Idea Full time

    Job Req ID: 41808- Location: Mohali, IN- Function: Other- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and...

  • Agm/dgm - Finance & Accounts

    4 weeks ago

    Mohali, India VEE AAR PLACERS ( P ) LTD. Full time

    **We are looking for AGM/DGM - Finance & Accounts in the Corporate office in Sect 82 Mohali.** **Qualification : B.Com /M.Com/MBA/ CA Inter** **Experience : 10 +** **Industry Preference : Manufacturing** - **Please e - mail your profile in WORD FILE mentioning your Present CTC**_ **VEE AAR PLACERS PVT.LTD.** - **MANAGEMENT CONSULTANTS **_ -...

  • agm bd

    2 weeks ago

    Mohali, Punjab, India Arting Digital Private Limited Full time

    Job Title : AGM Business DeveloperCTC : 16 LPAExperience : 10-12 yrsLocation : MohaliWorking Mode : Onsite Primary skills : IT Sales, B2B Sales, International sales, Team handlingRoles & Responsibilities :- Sales Revenue - Achieving or exceeding the set revenue targets. New Client Acquisition - Successfully bringing in new clients and expandng the...

  • Training Coordinator

    2 weeks ago

    Mohali, Punjab, India Riverdale Aerovista India Full time

    **Role Description** This is a full-time on-site role for a Training Coordinator at Riverdale Aerovista located in Mohali district. The Training Coordinator will be responsible for coordinating and organizing **Sales** training programs, conducting training needs assessments, developing training materials, and delivering training sessions. They will also be...

  • Paid Training

    3 days ago

    Mohali, Punjab, India Cuilsoft Pvt Ltd Full time

    We are a leading technology training provider offering paid training programs in Python, React JS, React Native, and UI/UX development. Our comprehensive training programs are designed to equip individuals with the skills and knowledge required to succeed in the rapidly evolving tech industry. **Responsibilities**: - Participate actively in the structured...

  • Paid Training

    4 weeks ago

    Mohali, Punjab, India Cuilsoft Pvt Ltd Full time

    We are a leading technology training provider offering paid training programs in Python, React JS, React Native, and UI/UX development. Our comprehensive training programs are designed to equip individuals with the skills and knowledge required to succeed in the rapidly evolving tech industry. **Responsibilities**: - Participate actively in the structured...

  • Paid Training

    2 weeks ago

    Mohali, Punjab, India Cuilsoft Pvt Ltd Full time

    Here's a structured breakdown of the paid training criteria offered by Cuilsoft Pvt Ltd: Duration: - Option 1: 3-month training program - Option 2: 6-month training program Timing Options: - Morning Batch: 10:00 AM to 2:00 PM - Afternoon Batch: 3:00 PM to 7:00 PM Training Focus Areas: - React.js - React Native - Python - Full Stack Development Fee...

  • Paid Training

    3 weeks ago

    Mohali, Punjab, India Cuilsoft Pvt Ltd Full time

    We are a leading technology training provider offering paid training programs in Python, React JS, React Native, and UI/UX development. Our comprehensive training programs are designed to equip individuals with the skills and knowledge required to succeed in the rapidly evolving tech industry. **Responsibilities**: - Participate actively in the structured...

  • Paid Training

    1 week ago

    Mohali, Punjab, India Cuilsoft Pvt Ltd Full time

    At Cuilsoft, we believe in nurturing talent and providing individuals with the necessary skills to excel in the dynamic field of technology. Our paid training program is designed to equip participants with practical knowledge and hands-on experience in various cutting-edge technologies. With a duration of either 3 or 6 months, our comprehensive training...

  • Industrial Training/summer Training for Digital

    4 weeks ago

    Mohali, Punjab, India Kbizsoft Solutions Pvt. Ltd . Full time

    **Job description** We have a Great Opportunity for fresher's, who is looking for the Digital Marketing Executive/ Industrial Training/Summer Internship on Live Projects. - Profiles: - Digital Marketing Executive - Training period: - 1 Month, 45 days, 3 Months, 6 Months - Work Schedule: Monday to Friday (5 days a week) - Location: Phase_8, Mohali,...

  • Agm - Hsw

    3 weeks ago

    Mohali, Punjab, India Vodafone Idea Full time

    Job Req ID: 43641- Location: Mohali, IN- Function: Technology/ IOT/Cloud- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing...

  • Agm-property &fm

    2 weeks ago

    Mohali, Punjab, India Vodafone Idea Full time

    Job Req ID:Location: Mohali, IN- Function: Other- About:Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the...

  • Agm - Sales (Real Estate)

    2 weeks ago

    Mohali, Punjab, India Bulls Estate Full time

    We are looking for an AGM - Sales from the Real Estate Industry who will act as a driving force for the team.Responsibilities: Developing and nurturing relationships with new and existing clients. Ensuring adequate inquiries and interest from the market concerning the assigned prospect base. Allocation of prospect base to team members. Developing proposals....