Front Office Executive

3 weeks ago


Chennai, India RADOLABS Pvt Ltd Full time

**Job Brief**:
**Responsibilities**

1. To engage with customers or clients directly.
2. Greeting customers: Being the first point of contact for customers, greet customers and making them feel welcome.
3. Customer service: Ensure that customers have a positive experience.
4. Knowledgeable about the products or services offered by RadoLabs and be able to provide assistance to customers as needed.
5. Answering calls: To answer phone calls professionally and responding to customer inquiries.
6. Scheduling appointments.
7. Managing reservations: Managing any prior reservations made and ensuring that guests have a comfortable experience.
8. Handling payments: Responsible for handling payments from customers, whether it is through cash, credit card, or other payment methods.
9. Record keeping: Maintain accurate records of customer interactions, payments, and other important information.
10. Maintain security and confidentiality of all documents /Cash

**Coordinating**:with other departments: To coordinate with other departments in the business to ensure that customer needs are met and operations run smoothly.

**Multitasking**: To handle multiple tasks simultaneously, such as answering phones while making entry in systems.

Play a crucial role in the success of business and organizations by providing excellent customer service and ensuring that customers are satisfied with their experiences.

**Requirements and Skills**
- Proven experience as front desk representative, agent or relevant position
- Familiarity with office machines (e.g., POS, printer etc.)
- Knowledge of office management and basic bookkeeping
- Proficient in English (oral and written) (Proficiency in spoken Tamil is preferred)
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational and multi-tasking abilities

**Experience**

Qualified Front office executives will have a minimum of 1 yr experience in the job criteria (Experience in healthcare industry is preferred).

**Job Types**: Full-time, Regular / Permanent

Schedule:

- Flexible shift

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (required)

Expected Start Date: 01/05/2023



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