Data Technician
4 weeks ago
**Position Title: Data Technician**
Reports To: Data Lead
Location: Pune
**Roles & Responsibilities**
- Create and maintain descriptive, technical, and structural metadata for digital content.
- Process incoming client-supplied content and outgoing work deliveries to keep the data flow moving efficiently. - Maintain a current and accurate understanding of all work-in-progress in the production and delivery areas to ensure on-time and accurate delivery of content.
- Manage Hard Drive, FTP, Aspera, Signiant and Smartjog delivery mechanisms.
- Ensure completed service orders are processed and forwarded for invoicing.
- Troubleshoot and resolve operational issues and perform root cause analysis
- Maintain a positive team relationship through both written and verbal communication, as well as accurately fulfilling needs and resolving problems accurately, on time, with high quality standards and a positive attitude
- Engage in on-going training programs as necessary.
- Complete additional duties as required.
**Requirements**:
- Proven experience as IT Technician or relevant position
- Excellent diagnostic and problem-solving skills
- Excellent communication ability
- Outstanding organizational and time-management skills
- In depth understanding of diverse computer systems and networks
- Good knowledge of internet security and data privacy principles
- Degree in Computer Science, engineering or relevant field
- Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional
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