Operations Associate

1 week ago


Remote, India Editorialist YX Full time

Editorialist YX fuses personal styling, content, and shopping in one seamless digital experience driven by proprietary technology, e-commerce tools, and luxury fashion content.

Editorialist YX is looking for an Operations Associate who is capable of thriving in a fast-paced environment. In order to accomplish our mission, we need to provide our clients with the best luxury customer experience by delivering outstanding support and service and maintaining their engagement on our various platforms. Given the nature and geographical scope of our clientele, we require that the Operations Associate is committed to working flexible hours, including some weekends in order to meet the demand of our clients and industry.

**Job Synopsis**

**Responsibilities**:

- Serving clients by processing orders, returns, and refunds
- Handling the entire order fulfillment journeyCommunicating with UHNW clients through our app.
- Resolving client’s queries pertaining to day-to-day operations
- Scheduling pick-up with different shippers.
- Working with the different shippers to resolve shipping issues
- Accurately upload items to our clients’ digital closets
- Working with internal stakeholders on client onboarding.
- Ensure that our client's digital closets are up to our standards at all times
- Working with the image retouch vendor to maintain the quality of images retouched in the client’s digital closet
- Take Personal ownership of resolving the client’s issues from an end-to-end operational perspective (Sourcing, Ordering, Shipping, Returns)
- Working on different reports closely with the Senior Ops associate and the SMEs
- Find new ways to offer the best solution for our clients to enhance their experience
- **Requirements**:

- Minimum 2-3 years of experience in Customer Service is a must, preferably working in luxury retail, eminent fashion houses, BPO/KPO; primarily supporting US/North American clientele.
- Strong analytical and logical skills.
- Strong business acumen, ethics, and high integrity
- Excellent verbal & written communication skills (English)
- Experience in fashion and e-commerce
- Must be articulate, organized, detail-oriented, and have the ability to multitask
- Very comfortable using technology
- Demonstrated experience in improving process and procedures
- Target-driven and take accountability for your work, whilst working in a fast-paced, metric-driven environment
- Flexible in working rotational shifts/night shifts (APAC, EMEA, US)
- 2 days week offs (combining a weekday and a weekend, i.e., either Friday-Saturday or Sunday-Monday)
- Ability to maintain composure in highly escalated situations
- Proficient with GSuite (Gmail, Google Docs, Google sheets), and Slack.
- Organized with a can-do attitude
- Ability to work well with a geographically distributed team (North America, EMEA, India)
- Quick learner, with a positive attitude and ability to work well within a remote team & setting.

**Bonus Points**:

- You communicate regularly and clearly with your co-workers and are never afraid to ask questions.
- You are eager to take on more responsibility and assist when needed.
- You love what you do and are curious about all facets of Editorialist
- You are a team player who is comfortable working across an organization that is growing while doing.
- Gym membership
- Medical Benefits
- Remote Setup or Home Based Setup



  • Remote, India skilora Full time

    **TELECOMMUTE Location: Noida** We are looking for an associate to perform a variety of Operations tasks provided by the management or requested by our internal department.An Associates responsibilities include to participate in meetings, workshops, sessions and take further detailed notes about that entire event. Further, documenting the entire set of...


  • Remote, India GlobalShala Full time

    We are looking for an Operations Associate to join our team and support our organization by managing the day-to-day tasks and administrative needs of our business operations. **Responsibilities**:Operations Associate responsibilities include completing various administrative tasks, enforcing the organization’s policies and standards, and assisting with...


  • Remote, India GlobalShala Full time

    We are looking for an Operations Associate to join our team and support our organization by managing the day-to-day tasks and administrative needs of our business operations. **Responsibilities**:Operations Associate responsibilities include completing various administrative tasks, enforcing the organization’s policies and standards, and assisting with...


  • Remote, India Versatile.club Full time

    **Job Title**: Operations Associate (w/ HR experience) **Location**: Jaipur (Onsite Role) **Experience**: 2+ years **Role Overview**: The HR Operations Generalist will build, manage and optimise processes. **This role demands attention to detail, strong ethics, and an automation / process-driven mindset.** **Key Responsibilities**: - Contribute to the...


  • Remote, India SaffronBizz Solutions LLP Full time

    We have an excellent opportunity for the profile of **Marketing and Operations Associate.** **Qualification**: Graduation **Experience**: 1-3 years **Location**: Remote ( Pune) - Review and address customer support requests. - Maintain easy-donate documentation. media content creation and publishing, blog/stories creation and publishing. - Create and...

  • Operations Associate

    9 months ago


    Remote, India Cision Full time

    Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours. As an Operations Associate -...


  • Remote, India Egan-Jones Full time

    **Job description** We are looking for a Sales & Marketing Operations Associate to join our team and support our sales/marketing team to ensure our organization reaches the goals each year. **Responsibilities** - Support the sales team with operations tasks and key planning to support the overall objective of the business - Develop models for products and...


  • Remote, India BrowserStack Full time

    Who are we and what do we do? BrowserStack was founded by Ritesh Arora and Nakul Aggarwal in 2011 with the vision of becoming the testing infrastructure for the internet. We recently secured $200 million in Series B funding at a $4 billion valuation in June 2021. At BrowserStack we solve real problems—each day is a unique challenge and an opportunity to...


  • Remote, India Sun King Full time

    **About Us**: **Sun King** (Greenlight Planet) is a multinational, for-profit business that designs, distributes, and finances solar-powered home energy products, with an underserved population in mind: the 1.8 billion global consumers for whom the old-fashioned electrical grid is either unavailable or too expensive. Over a decade in business, the company...

  • Operations Associate

    7 months ago


    Remote, India Apna Full time

    **About Apna** **About Company** Founded in 2019, Apna is India’s largest professional networking and jobs platform for >250M members of India’s rising working class. Our mission is to connect people to opportunities and help reduce the skill and employment gap. Having raised $190+ million from marquee investors like Insight Partners, Tiger Global,...


  • Remote, India picake innovation private limited Full time

    **Company Overview**: Picake is a leading innovator in the EdTech industry, dedicated to enhancing educational experiences through technology. Our mission is to empower students and educators with cutting-edge tools and resources, fostering an engaging and effective learning environment. **Job Summary**: **Key Responsibilities**: - **Operations...


  • Remote, India Satyam Group Full time

    **Job Summary**: The Pharmacovigilance Associate plays a key role in monitoring and ensuring the safety of pharmaceutical products throughout their lifecycle. Working within a multidisciplinary team, the associate is responsible for the collection, assessment, and reporting of adverse events and safety information associated with medicinal products. This...


  • Remote, India WinnerBrands Full time

    **About the role***: The Ad Ops Services Associate will provide world-class customer service and support for the advertising business. Responsibilities include the daily operations of advertising campaigns across and its subsidiaries owned and operated sites. This role will be responsible to perform certain accurate media plan creation/reviews and to handle...


  • Remote, India Unlock Impact Ventures LLP Full time

    **How we work**: - Unlock Impact works virtually and you will work out of your preferred choice of location. You are expected to have a laptop, required software, working internet connection and a phone, so you can schedule, lead and join meetings virtually. - This is a 15-to 20-hours a week role but we expect you to be the judge of your best productive...


  • Remote, India Liventus Full time

    **Location** - India, Work From Home **Responsibilities**: - Support Marketing and Development teams with various business operations tasks - Assist with the management of product catalog, user profiles and other online retail operations - Vendor follow up, communication, and onboarding of new vendors - Ownership of customer support ticket system and...


  • Remote, India Amped energy solution pvt ltd Full time

    Associate Partner - EV Charging Station Business Role Description: As an Associate Partner in our EV Charging Station business, you will play a crucial role in driving sales and expanding our market presence. Your responsibilities will include identifying potential clients, pitching our charging solutions, negotiating contracts, and ensuring successful order...


  • Remote, India Sigma Solve Inc Full time

    Job Description - Manager - Customer Success Associate **Responsibilities**: - Coordinate with recruiting and internal teams to recruit, hire, and train new people. - Display an ability to build confidence and trust in your direct reports. - Maintain a high level of team engagement and motivation. - Manage approximately 6-10 members of the Customer Success...


  • Remote, India GlobalShala Full time

    **Essential Functions**: - Ensure all business procedures operate smoothly and align with our quality standards **Manage the enrollment process for the applicants for our partner universities** Lead and nurture the team for University Support Services **Build and Maintain the Rochester Institute of Technology**: - Research and Development program for the...


  • Remote, India Kateric Full time

    We are looking for experienced Indian clinical trial disclosure associates to join our dynamic, collaborative team to engage with biopharmaceutical clients to prepare and maintain clinical trial registry postings across global registries. This a full-time, remote opportunity. **About Us** Kateric (a Propharma group company) is a strategic partner for...


  • Remote, India InOrg Global Full time

    **Job Title: Order Operations Associate** *** **Description** *** **iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for **a dynamic, motivated, individual, to join our growing Operations team. iT1 has been recognized **by the Phoenix Business Journal's "Best Places to Work" in Arizona for the past 11 years. This...