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Customer Relation Executive
3 weeks ago
**About Us**:
Showroom B2B is a leading B2B marketplace in the Fashion and Apparel industry, connecting manufacturers, wholesalers, and retailers in a dynamic ecosystem. Our platform empowers businesses to streamline operations, optimize inventory, and foster strategic partnerships within the fashion supply chain.
**Key Responsibilities**:
1-Handle customer inquiries, concerns, and complaints promptly and professionally.
2-Escalate complex issues to the appropriate teams for resolution.
3-Maintain accurate records of customer interactions and transactions.
4-Collaborate with other team members to ensure efficient and effective customer support.
5-Strive to achieve and exceed customer satisfaction goals.
**Requirements**:
Excellent communication skills, both written and verbal.
Strong problem-solving abilities and a customer-focused mindset
**Experience**: 2yrs to 5yrs
**How to Apply**:
Join us at Showroom B2B and be part of a dynamic team shaping the future of B2B commerce in the Fashion and Apparel sector
**Salary**: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Fixed shift
Work Location: In person
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