Advisor - Employee Services

6 months ago

Bengaluru Karnataka, India London Stock Exchange Group Full time

**Responsibilities**
- Perform End-to-end HR transactional processes.
- Generation of employment contracts, initiating background checks, onboarding of new hires.
- Ensure processing lifecycle changes and leavers are completed within agreed SLA.
- Maintaining employee information and records in People systems (Workday)Creation (and changes to) of terms and condition letters and contracts.
- Ensure accurate and up-to-date employee information within the People Services team.
- Ensure all requests/queries received in Service Now are resolved within SLA and maintain quality of responses.
- Perform all compliance related procedures, audits, annual testing and documentation.
- Ensure all Fixed Term contractors are either terminated or extended prior to contract end date.
- Ensure employees who are on work visa are supervised closely.
- Placing and returning employees from leave of absence.
- Develops standard and custom reports templates, dashboards, scorecards and metrics as advised by senior HR colleagues
- Interprets data to identify improvement opportunities and suggest changes to HR services tools and programmes.
- Support the implementation of HR programmes.
- Plans, prioritises and coordinates the workload.
- Delivers HR transactional service provision resolve queries and provides information and administration to managers and employees across all elements of the employment lifecycle (as per the key process responsibilities identified).
- Works proactively to meet agreed service levels SLA's and ensures the work meets performance and service levels to the business.
- Regular reporting on performance and Audit against SLA's.
- Weekly status updates to Service Delivery manager of open case load.
- Is the first point of contact for employees in relation to HR questions and queries and handles and resolves issues brought up, calling out issues to CoE's, HRBPs where required.
- Undertakes data and records management activities and producing reports.

**Skills**
- Be Standout colleague.
- Exhibit values of Partnership and Integrity.
- Collaborate with team and work as one.
- Outstanding verbal and written communication.
- Problem solving abilities.
- Attention to details.
- Maintain healthy working relationship with staff within business.
- procedures that align with the law.
- Own the organization's HR initiatives such as those of Diversity and Inclusion.
- Work towards excellence.
- Ability to prioritize in a fast paced environment.
- Attention to details.
- Positive demeanor.
- Understanding of Workday tool.
- Efficiently work in time driven environment.
- Get along with colleagues in a professional manner.
- Problem solving attitude.
- Creative in suggesting new HR technology solution to improve day-to-day operations.
- Being compliant
- Ensure company policies are up-held.
- Ability to develop trusting relationships with relevant partners.
- Handle sensitive information and maintain confidentiality.
- Contribute to team's development and growth.
- Quick learner
- Openness to feedback.
- Be conscientious and resilient.
- Adaptable and Self-Starter.

**Qualification**
- Hands on experience as an HR Advisor
- Excellent interpersonal and communication skills
- 6 to 8 years of proven experience
- Proven Understanding on Workday and Service Now (HR tools).
- Excellent written skills.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of **Integrity, Partnership **, **Excellence **and **Change **underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basi

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