Application Admin

2 weeks ago


Bengaluru, India Ashra Technologies Full time

Greetings of the day

From **Ashra Technologies**

Hiring for **Application admin with 3** - **6 Years of experience with following skills**:
Platform administration duties required
- **Administrative Duties**:

- Adding new learners to the platform
- Removing learners from the platform, when their license expires (when "friends of sales" no longer need their license) or when they have left PayPal
- Profile field management: update groups with new profile field updates on ad hoc basis
- **Reporting**:

- Provide basic reporting from platform, with the filters implemented as appropriate (ad hoc) [share a report inside platform, or export an xlsx]
- Salesforce Queue Management:

- Action, or assign a mindtickle/PayPal Academy case to the relevant person for their attention

**Seismic**

Administrative duties include:
**User Management**:

- Adding/removing/updating user accounts
- Conducting monthly user audits
- Updating user profiles and permission settings

**Analytics/Reporting**:

- Developing and maintaining dashboards and dashboard analytics
- Developing and distributing reports as requested by stakeholders and partners

**Content Management**:

- Reviewing and approving submitted content
- Updating and/or Publishing new Content as requested by stakeholders and partners
- Conducting monthly content audits

**SFDC Queue Management**:

- Provide technical and tactical support by owning and completing ticket/requests in queue
- Escalate/reassign ticket/requests accordingly
- Provide reporting/queue analytics as requested by leadership

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹1,000,000.00 - ₹1,500,000.00 per year

Ability to commute/relocate:

- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work (required)

**Speak with the employer**
+91 8125203372



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