Bams/bds
2 months ago
**Job Summary**:
**Key Responsibilities**:
- **Counseling**: Offer emotional support and guidance to patients, addressing their fears and concerns regarding our procedures.
- **Appointment Scheduling**: Coordinate and schedule appointments for consultations and follow-up visits.
- **Follow-Up**: Maintain regular follow-up with leads and patients to ensure ongoing communication and support.
- **Documentation**: Maintain accurate records of interactions with patients and update CRM systems as needed.
- **Collaboration**: Work closely with medical staff to ensure a seamless experience for patients.
- **Educational Support**: Provide patients with educational materials and resources related to our treatments and processes.
**Qualifications**:
- BAMS or BDS degree.
- Previous experience in counseling, customer service, or telecalling, preferably in a healthcare setting.
- Strong communication and interpersonal skills, with fluency in English (additional languages are a plus).
- Empathy and understanding of the emotional challenges faced by patients undergoing fertility treatments.
- Ability to handle sensitive information with confidentiality.
- Proficiency in MS Office and experience with CRM software is a plus.
- Attractive, young, and dynamic personality.
**What We Offer**:
- Competitive salary and benefits package.
- A supportive and collaborative work environment.
- Opportunities for professional development and growth.
**How to Apply**:
Pay: ₹18,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Commission pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Lajpat Nagar, Delhi, Delhi: Reliably commute or planning to relocate before starting work (preferred)
**Language**:
- English (preferred)
Work Location: In person
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