App Support

3 weeks ago

Bengaluru Karnataka, India FIS Global Full time

**Position Type**:
Full time
**Type Of Hire**:
Experienced (relevant combo of work and education)
**Education Desired**:
Bachelor of Computer Engineering
**Travel Percentage**:
0%

**App Support (Unix,SQL,Openshift Microsoft Services)**

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

**About the team**

Looking to start or grow your career at FIS? Our team is centrally placed, interfacing with a broad range of FIS Teams, Systems, and Applications on a daily basis. Join our expanding team in meeting exciting IT opportunities and servicing a rapidly growing customer base.

**What you will be doing**
- Help to implement SRE Principles & Practices and Application Support with Engineering mindset in Application Production Support team
- Going to work on breadth of technologies, should be ready to learn / exhibit breadth of technologies to understand the systems and implement SRE practices
- Understand complete echo system andMandatory participation in Triages/Root cause analysis of issues and plan for fixing them
- Work as per SLI, SLO and Error Budgets. Identification and reduction of TOIL,SRE Tools, Automation and AI/ML
- Participate in Technical discussions with Architects / Dev / DBA / SysAdmin etc teams to ensure adoption of SRE Principles in building Secure and Reliable systems

**What you bring**:

- 7+ years experience in Application Support(Unix,SQL,Openshift)
- At least 7 years in experience in Application Support and Production support
- Good experience Unix, SQL, Open Shift, Unix Shell scripting
- Hands on experience in Docker, Kubernetes, Cloud products.
- Ensure availability, reliability and performance of OpenShift/Container Platform..
- Knowledge in Support and Monitoring tools like Splunk, Dynatrace
- Application Production Support Experience
- Experience in Troubleshooting Incident Triaging, Log analysis, Platform Stability
- Knowledge in Incident, Change Management
- Knowledge in Control M or Batch job process

**Added bonus if you have**:

- Knowledge of FIS’ products and services
- Knowledge of Risk & Compliance in Financial services
- Knowledge of Cloud Systems (Azure / AWS)

**What we offer you**
- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
- A broad range of professional education and personal development possibilities - FIS is your final career step
- A variety of career development tools, resources and opportunities
- To be a part of vibrant team and to build up a career on core banking/payments domain
- An exciting opportunity be a part of World’s Leading FinTech Product MNC

**Privacy Statement**

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

**Sourcing Model**

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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